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United

United Club

Airport Lounge
West Los Angeles, Los Angeles
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6.4/10
312
ratings
  • Tips
    ErWinner
    "Much better than United's Red Carpet Club at T7"(5 Tips)
    Matt P.
    "nice change and the views"(3 Tips)
    Ghyda
    "It’s clean and quiet, I also liked the outdoor seating area"(3 Tips)
    Rachel B.
    "aggressive cleaning staff"(3 Tips)
Tips and Reviews icon104 Tips and reviews
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  • Xavier
    XavierApril 3, 2013
    The place is great with desks to work before a flight + great lounge area. If you are not a member you can sneak in if you find a nice guy with club access who "invites" you as he can be accompanied!
    Upvoted Feb 4
  • AP d.
    AP du PlessisMay 29, 2018
    Brand new and improved. One of the better United Clubs in the US.
    Upvoted 2 weeks ago
  • ᴡᴡᴡ.Bob.pwho.ru E.heart icon on user image
    ᴡᴡᴡ.Bob.pwho.ru EricksonNovember 28, 2017
    Been here 5+ times
    M.R. falsely claimed there are multiple United Clubs at LAX. Totally false. There is just one United Club at LAX. It's quite large and near gate 71A. It was constructed a year ago & is very nice.
  • Daniel A.
    Daniel AssisiNovember 9, 2012
    Been here 25+ times
    Remember: Star Alliance Gold gets free access, but only on same-day international flights. Otherwise must have membership or be traveling business/first.
  • Ian C.
    Ian ChinApril 15, 2019
    Been here 10+ times
    Absolutely one of the better United Clubs in the system. Plenty of room and an above average food selection. Just up the escalator and to the right after security.
  • ᴡᴡᴡ.Bob.pwho.ru E.heart icon on user image
    ᴡᴡᴡ.Bob.pwho.ru EricksonJune 20, 2019
    Been here 5+ times
    It's the only United Club at LAX, and well worth the visit. Nice views from the large windows and helpful bartenders who know how to make strong cocktails.
  • Matt P.
    Matt PoffenbargerFebruary 2, 2021
    Been here 10+ times
    My favorite United Club. The outside-side seating is a nice change and the views are great all round
  • Ghydaheart icon on user image
    GhydaAugust 30, 2021
    It’s clean and quiet, I also liked the outdoor seating area
  • Lintonheart icon on user image
    LintonJuly 31, 2022
    Been here 10+ times
    Near gate 71. Step outside behind the bar for some great outdoor views of the United planes ✈️ 📷
  • n s.
    n sNovember 22, 2012
    Enough snacks to satisfy a vegetarian like me for lunch. If you're worried about wifi signal there are plenty of Ethernet plugs around.
  • Jonathan T.
    Jonathan TashimaApril 19, 2014
    Been here 10+ times
    NY Times, LA Times and USA Today... real newspapers available from a rack near the snack area, all complimentary. Take your copy to read onboard!
  • Nick B.heart icon on user image
    Nick BentleyJuly 4, 2018
    If you have a long layover, it's worth purchasing a one time pass if you're not a premier member.
  • Daniel A.
    Daniel AssisiOctober 8, 2010
    Been here 25+ times
    Flyertalk members: don't forget to leave your mark at the board! Two immediate rights upon entering!
  • Edson F.
    Edson Fernandes JrJanuary 5, 2013
    Very polite receptionists. The family room is great.
  • Benjamin S.heart icon on user image
    Outdoor terrace and chef station made to order omelets.
  • Jeroen G.
    Jeroen GroulsJuly 1, 2012
    Slow (but free) WiFi with simple (but free) snacks and typical (but free) drinks. Tons of open power outlets along the windows on the floor.
  • John P.
    John PaterakisJune 12, 2018
    A variety of beers available on tap, but only two are gratis: Bud and Coor's Light.
  • Erwin J.
    Erwin JansenJuly 24, 2022
    Wow. If you and your family (2 kids) fly United First domestically and you are Star Alliance Gold - they still only allow 1; the others get charged $59/person or no access. Customer experience fail.
  • Jen Pollack B.
    Jen Pollack BiancoApril 18, 2013
    Been here 5+ times
    Before complaining about the morning "bagels" and coffee, just remember-- you didn't come here for the food.
  • Michael T.
    Michael TchouSeptember 8, 2014
    Get the Wifi code at the front door on your way in. The internet speed was actually quite fast for me (1-3Mb/s). And grab a desk on the far left and right for a flat surface and plugs
  • Chad
    ChadMarch 16, 2012
    Careful of the lamp shades, they're made of glass! A guy knocked one over putting his bag down... Crash! Glass everywhere!
  • Simon T.
    Simon TOctober 16, 2011
    The idiots here swap the coffee and hot water jugs all the time. You get brown water out for your tea.
  • Karl J.
    Karl JonesJune 11, 2012
    I've had higher grade mouthwash than the "complimentary" stuff they pass out. Otherwise, it's not too bad as domestic lounges go.
  • Celine H.
    Celine HakakhaNovember 2, 2010
    Been here 5+ times
    There's hot chocolate mix behind the bar. Just ask. Add steamed milk instead of water and it's soooooooo good! Have a safe flight!
  • Doug C.heart icon on user image
    Doug CassidyJuly 30, 2012
    Been here 25+ times
    Don't trip on the bar chairs. They stick out in the back. Seen several people do it.
  • Eddie
    EddieMarch 14, 2013
    perfect spot for the delays. thank goodness for free wifi and bathrooms :)
  • Ryan M.
    Ryan MOctober 14, 2010
    Beats waiting outside in the overcrowded terminal. Well worth the day pass (7k miles) if you aren't a member.
  • Marc Andre R.heart icon on user image
    Marc Andre RoyMay 7, 2019
    Nice place to relax!
  • Tigger O.
    Tigger OlsenNovember 5, 2022
    Been here 50+ times
    Don't miss the outdoor deck
  • Mark P.
    Mark PippinMarch 11, 2012
    Been here 50+ times
    iPhone users, turn off your cellular network then try to connect to the WiFi. Solved my connection issues with T-mobile. You can turn it back on after connecting.
  • Rick L.
    Rick LayFebruary 21, 2011
    Been here 50+ times
    Sprint 4G works here but it drops often in the club. 4G coverage is spotty throughout LAX, but 3G has 100% signal. T-Mobile wifi can be slow if its crowded in the lounge. 4G is better in ORD & IAD.
  • Spider™ Z.
    Spider™ ZhaoMay 22, 2012
    这里有网。 The only free WiFi available at this airport I found is at right here, outside of the club.
  • Jay P.
    Jay PettitJanuary 28, 2011
    Been here 10+ times
    This is a first. Was told no booze till 7am. Very interesting since they have always served before.
  • Francisco L.
    Francisco LopezJanuary 26, 2015
    Very nice place, very good service.
  • Brett S.heart icon on user image
    Brett SiksniusJune 11, 2020
    Exceptional service
  • Rachel B.
    Rachel BeeFebruary 20, 2012
    Been here 5+ times
    Ok, they've done some desperate refurbishing, and it's an improvement. More outlets--thank you! Still could use a more aggressive cleaning staff, and more employees to help.
  • David L.
    David LevineOctober 31, 2010
    Now offering free cocktails and the paninis are pretty good. Much improved
  • @cfnoble
    @cfnobleFebruary 6, 2010
    Been here 50+ times
    Check to make sure your laptop or phone is charging. Even though it's plugged in, NOT ALL the sockets in the club are live!!
  • Joe D.
    Joe DJune 11, 2022
    Been here 5+ times
    Access is free for business class travelers headed to NYC
  • Hung M.
    Hung MaDecember 3, 2011
    Pepperjack cheese is the best.
  • Norman H.
    Norman HollynNovember 6, 2013
    No password needed for their wifi.
  • Jen Pollack B.
    Jen Pollack BiancoDecember 6, 2011
    Been here 5+ times
    Outlets near the bar are few and far between. Claim a plug before heading to the bar.
  • Nick A.
    Nick AbbottJune 2, 2012
    The service for service members is amazing! Thank you United!
  • Tasha
    TashaSeptember 25, 2011
    WiFi is slow (can't complain; it's free!) and cell reception is spotty.
  • Simon T.
    Simon TOctober 16, 2011
    Disgusting drinks. Hope you like Coftea or Hot Cofolate as they are careless about keeping the hot water urns clean. Always contaminated by coffee.
  • Mark H.
    Mark HaywardJune 19, 2011
    For those folks connecting in terminal 8, it would be helpful to have signs directing travelers to the club.
  • Chris B.heart icon on user image
    Chris BarclayNovember 24, 2014
    Been here 10+ times
    Very busy club. Always slammed!
  • Alan N.
    Alan NusbaumAugust 13, 2011
    Been here 5+ times
    Food, drinks are nothing as good as Heathrow or Sydney lounges
  • John L.
    John LibrontAugust 5, 2011
    The free red wine is crap. Rinse your mouth with bourbon.
  • Rick L.
    Rick LaySeptember 24, 2010
    Been here 50+ times
    Use the "t-mobile" hotspot to connect to wifi with your membership number. iPads pop up a javascript dialog when connecting.
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