- fast track
- immigration
- good service
- lounges
- silk
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- Epicurean 🗼dventuresJune 28, 2017Dedicated area for Biz Class passengers. Top-notched customer service. Can check in at one's convenience. Immigration service is also separate. Saves the hassle of long Q as BKK airport is super BZ.
- Che FranciscoApril 6, 2013The lady at the reception was very helpful and accommodating. I left my handy on the plane and she immediately helped me to call the lost and found crew to return my hp. Excellent service indeed! Thx!
- Kiat 明April 15, 2012Amazingly seamless experience, from checkin area with leather seats to fast track immigration/security & direct access to the lounge
- Doug WOctober 12, 2016Dedicated check in, security, and passport control. At BKK that's worth a ton, even the business class security and passport lines for all other airlines can take forever and a day.
- ลูคัส พินเดลMay 10, 2014Alwyas overcrowded. Poor food selection. Alcohol bar at the only one corner so you have to run for a glass of wine through the runing people from one side to the other. Lounge is the shame of Thai
- Paul TanApril 30, 2013Great service at Royal Silk check in area. Include private immigration and custom sections.
- Avoid elder staff who does not know how to handle irregularity!
- Dominik BonnMay 21, 2014Poor royal service as most of the times with Thai...they have no clue how to treat their best customers
- Avoid any food except canned sodas. To stay away from food poisoning!