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Hertz

Hertz

Rental Car Location
Denver International Airport, Denver
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6.0/10
273
ratings
  • Tips
    Peter F.
    "Much quicker drop off if you are hertz gold member"(2 Tips)
    Nathan N.
    "concerned about heating the coffee"(2 Tips)
    Ryan
    "16 people in line and only 1 employee working!"(9 Tips)
    Sean S.
    "Ask about courtesy airport drop off."(3 Tips)
Tips and Reviews icon54 Tips and reviews
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  • Kyra K.heart icon on user image
    Kyra KilianJuly 6, 2018
    Fast in and out. Enjoyed picking our own car. We chose one, then changed our mind. It was nice to be able to just go to a different car.
  • Edward L.
    Edward LeeMarch 21, 2013
    This Hertz has the mobile alerts system. I got an email with the make, stall location and model of the car by email. By following a link I was also able to select from an inventory of available cars.
  • SK M.heart icon on user image
    SK McDanielApril 28, 2015
    tip - dont rent from here! if you do, wash the car floors or whatever the hell they want to avoid $50 cleaning charge. others charged for outside dings so make sure to do detailed pre-trip report also
  • Jonathan Z.
    Jonathan ZupnikAugust 19, 2014
    Been here 5+ times
    For those that look at Managers special , know that at each location it will be the type of car they have the most of. In Denver that is a truck or minivan
  • Emilio C.
    Emilio CAugust 4, 2015
    Been here 5+ times
    Make sure to get a rental car for Denver, it's not the most easily walkable city.
  • Jesus R.
    Jesus RodriguezOctober 2, 2013
    Join the #1 gold club, it's so worth it. Super convenient.
  • Noble S.
    Noble StaffordJune 19, 2013
    Arrived with a reservation along with 20+ others on a Tuesday night. No cars available for anyone, even those with status. Absurd.
  • Nathan N.heart icon on user image
    Nathan NicholasJanuary 1, 2015
    Don't expect things to go your way or for you to get out in a hurry. Lots of employees more concerned about heating the coffee than helping the long line of customers.
  • Robert A.
    Robert AdamsJanuary 7, 2014
    The first car had an electrical problem which cost me $15 for a new AC/USB adapter and an hour of drive time. The 2nd car was an empty stall but the 3rd car worked. No apologies from the first rep.
  • Lindsey S.
    Lindsey SmithsonOctober 30, 2014
    The buses run on a quick schedule and they have tables to sit at while you wait.
  • Teresa H.heart icon on user image
    Teresa HFebruary 24, 2023
    The people there are ridiculously rude and have no knowledge of the cars they have to offer...Very busy, and it's always a fight for decent cars at the president's circle
  • Hildaheart icon on user image
    HildaOctober 12, 2013
    Trying to rent a car here is crazy the on line representatives get frustrated because of their lack of training. The lady trying to direct traffic in the lobby only confuses everyone Book on line!
  • Ben N Ramie B.
    Ben N Ramie BensonSeptember 27, 2019
    I just think it's ridiculous how impossible it is to speak to an actual person at this location. I called 5 times and I just kept getting transferred to the people in India.
  • Andy E.heart icon on user image
    Andy EllisJanuary 19, 2018
    Paying extra for ski racks and winter tires sounds reasonable (and probably is) but disappointing the racks can't be locked
  • Jonathan Z.
    Jonathan ZupnikAugust 19, 2014
    Been here 5+ times
    Go gold, so worth it! Find your name on the board get in and go
  • DoubleDeuceheart icon on user image
    DoubleDeuceFebruary 17, 2017
    Myeh. Duct tape all over my vehicle including holding the gas tank closed.
  • Tom L.
    Tom LongmireJuly 20, 2013
    Friday night at 7PM and they have only one person working inside. No one checking in outside. "They all get off at 6:30". Not the best practice.
  • Kristopher W.
    Kristopher WeissFebruary 27, 2016
    Easy in, easy out and shuttle to and from the airport.
  • Will M.
    Will MullaneyNovember 11, 2013
    Fast in and out for gold club members, don't listen to Jonathan.
  • Jenny W.
    Jenny WilldenSeptember 7, 2013
    Enjoy long lines and glaring inefficiency? Rent your car here!
  • Jonathan T.
    Jonathan TurnerSeptember 20, 2012
    Be prepared to wait. If you arent a gold member become one.
  • Dick S.heart icon on user image
    Dick SouthernSeptember 14, 2019
    Been here 25+ times
    Easy access to good cars
  • Rob F.
    Rob FingarAugust 11, 2010
    Been here 100+ times
    Note that the courtesy shuttle buses can only pick-up passengers on Island 4 on both sides of the terminal. Passenger drop-off/unloading is done at the baggage claim curb.
  • Ramon G.
    Ramon GomezJune 19, 2013
    Dont bother using the gold service. Your name will never be on the board anyways.
  • Ta H.
    Ta HJune 18, 2022
    Interesting. No cars here as far as the eye can see. Just a long line of people waiting and hoping
  • TJ S.
    TJ StyersJune 14, 2013
    I hate this place. Its 90 degrees inside so people are impressed with the new fountain in the waiting area which is me... bright red and mad as hell about every Hertz being a suitable hell.
  • Peter F.heart icon on user image
    Peter FordDecember 31, 2014
    Much quicker drop off if you are hertz gold member
  • Justin K.
    Justin KramerJuly 31, 2013
    Smooth process and great air conditioning in the bus
  • Dana B.
    Dana BeattySeptember 26, 2011
    They have multiple columns of names - 2 columns per "page"
  • Carma D.
    Carma DannellyAugust 21, 2013
    Plan on the wait being longer than your flight
  • Valentin G.heart icon on user image
    Valentin GuerinMarch 7, 2019
    Far from the airport terminal
  • Juan R.
    Juan RiosMay 28, 2011
    It's nice to have a car waiting for you, instead of you having to waiting to get a car.
  • Susan K.
    Susan KingJune 11, 2017
    Been here 5+ times
    The car selection is HORRIBLE! Yaris? Really? My company needs to go back to National ASAP!
  • Nora C.heart icon on user image
    Nora ChangMarch 20, 2018
    It's almost 10 min drive.
  • Jonathan L.
    Jonathan LucasSeptember 29, 2011
    Service is slow when returning cars. Arrive early and be ready to wait.
  • Jarrell M.
    Jarrell McAwesomeNovember 12, 2011
    They will find any way to rip you off on gas fill up charges. Customer svc guy named Lamont is a prick.
  • AwayIsHomeheart icon on user image
    AwayIsHomeMarch 13, 2013
    Join the Gold Club, it's free.
  • Kris
    KrisOctober 27, 2010
    Been here 10+ times
    Be sure to save your receipt after you refuel your vehicle. I've been mistakenly charged for gas multiple times after filling up.
  • Janessa W.
    Janessa WardlawJuly 12, 2014
    Got a quote prior to arrival for 450, at check in went up to 800. Ridiculous, such a scam.
  • Robert B.
    Robert BassAugust 12, 2013
    Been here 25+ times
    Worst gold service rarely have name on board and exiting is taking a lot longer over the last couple of months
  • Starla C.
    Starla CosmicApril 18, 2013
    Be prepared to walk in circles just to get to a stall that has no car...come on people it's freezing over here where's my f#%king car!!!! Brrrrrrrr fmao
  • Emi R.
    Emi RabeJune 13, 2014
    Understaffed. And those that are here? Clearly haven't had their coffee. Been waiting two hours with the worst customer service I've ever seen and still no car.
  • Jay B.heart icon on user image
    Jay BuysOctober 20, 2016
    This place is horribly unorganized. Waited in line for an hour just to pick up a pre-paid rental.
  • Erica D.heart icon on user image
    Erica DeeneyJune 18, 2014
    EVERYONE working was incredibly rude. You would be better off going to Avis or Budget.
  • Eleanor S.
    Eleanor SalernoNovember 11, 2011
    I had no delay returning my car, maybe cuz it was 2 pm?
  • Lisa
    LisaJune 5, 2013
    Don't touch the kiosks. The Hertz employees will yell at you. Loudly.
  • Robert B.
    Robert BassNovember 18, 2013
    Been here 25+ times
    Slowest Hertz in US, make sure you have 30 minutes to leave exit gates
  • Kathy R.
    Kathy RessApril 19, 2011
    Easy gas up on the corner.
  • Scott D.
    Scott DurkinMarch 18, 2014
    Avoid at all costs! Horrible service and smokey cars. Had to change 4x.
  • Joshua P.
    Joshua P.June 29, 2013
    Super slow..!!
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