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Firenze Santa Maria Novella Railway Station (ZMS)

(Stazione Firenze Santa Maria Novella)
Rail Station
Centro Storico, Firenze
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7.2/10
2,035
ratings
  • Tips
    Khaled ☤
    "The best way to travel within Italy is to take the train!"(4 Tips)
    Deepak S.
    "The best railway station to get into Florence."(4 Tips)
    Kellie G.
    "fantastic bookshop here with Art books and guidebooks in English"(7 Tips)
    Konrad R.
    "Get coffee outside to the right much better!"(5 Tips)
Tips and Reviews icon106 Tips and reviews
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  • Mark B.heart icon on user image
    Mark BAugust 2, 2018
    Main train station in Florence and centrally located. Easy walk to most of the town center. Pretty straight forward. Make sure to get your tickets validated unless you have pre purchased tix in hand.
    Upvoted Feb 16
  • Janet C.
    Janet CheungAugust 10, 2014
    It seems like a nightmare. But tickets at the machines! Get a Firenze pass next to church on right hand side for quick and easier access to museums and sites it's worth if it u are going to go around!
  • Raman S.
    Raman SinhaMay 10, 2013
    The screen will show the final destination of your train - not each stop in between. I ur on Trenitalia then look at the screens that scroll that show you each stop to make sure ur on the right train!
    Upvoted Jan 19
  • The Florentine
    The FlorentineFebruary 17, 2011
    Welcome to our favourite city in the world! The Florentine is your source for English-language events &news, as well as tips. Let's start with one now: the pharmacy in this station is open 24h ;-) Read more
  • Dane G.heart icon on user image
    Dane GMarch 1, 2012
    Been here 10+ times
    The farmacia at the station is the best in town as all the workers speak good English and offer you generics (something the more centrally located famachi tend not to offer to you).
  • Khaled ☤heart icon on user image
    Khaled ☤July 17, 2015
    The best way to travel within Italy is to take the train! Very convenient and fast. You can book your tickets online!!
  • Hưng N.
    Hưng NgôSeptember 20, 2016
    Ask Trenitalia staff to help with the purchasing of train tickets if you want to, especially using cash. They are so helpful.
  • Madeline S.heart icon on user image
    Madeline StevensApril 22, 2016
    Tons of convenient stores, and a good taxi lineup as well as convenient bus access. Takes you right into the center of Florence.
  • Nischal H.
    Nischal HpJuly 21, 2019
    The train station is bustling with energy. There are coffee shops, book store and good places to get a quick bite
  • Podere il Pino
    Podere il PinoMarch 6, 2012
    The station is used by 59 million people every year and is one of the busiest in Italy. Very good the service with Train by Freccia Rossa to Milan, Rome, Venice, Naples and Bologna.
  • Jackson T.
    Jackson TsaiSeptember 12, 2014
    Depart from Florence station to Rome! The que for ticket can be time consuming ( take a number and wait) I mean literally WAITED for nearly 40 mins until being called.Or use the machine purchase (PIN)
  • TuscanyDesignCenter
    TuscanyDesignCenterJuly 17, 2014
    The best "Made in Italy" interior design can only be found at Tuscany Design Center, close to Pisa! We are expecting you! Read more
  • Kartik S.heart icon on user image
    Kartik SMay 31, 2016
    Well connected station. Best to get into florence. Good food options. Baggage deposit is on platform 16. Supermarket on 16 as well.good coffee shops.
  • Padraic M.
    Padraic MeehanDecember 6, 2013
    The Piazza del Stazione (adjacent to the Burger King) is where an array of hotel and tour shuttles make their pickups and drop offs.
  • Aidu F.heart icon on user image
    Aidu FNovember 6, 2014
    Unlike the Rome Train station, those wanting to grab last minute souvenirs will be disappointed. Get all shopping done in city.
  • Mike B.
    Mike BobadillaMay 25, 2018
    You can save time and buy your tickets online or through apps. Be sure there are no strikes.
  • Podere il Pino
    Podere il PinoMarch 6, 2012
    The station is also used by regional trains on lines connecting to Pisa, Livorno, Lucca, Viareggio, Siena, Poggibonsi, Arezzo, Grosseto, Prato, Bologna, Faenza, etc...
  • Christian F.heart icon on user image
    Christian FranchommeMay 20, 2013
    Been here 25+ times
    You may decide to visit the Chianti area join our Chianti Wine Tour make your online reservation on http//www.chiantiwinetour.com
  • Osvaldo D.
    Osvaldo DanziJune 14, 2012
    Been here 50+ times
    Since May 2012 you can take ItaloTrain to reach Rome, Bologna, Florence, Milan. Cleaner, newer, cheaper than FrecciaRossa
  • Drew M.heart icon on user image
    Drew ManciniSeptember 17, 2023
    If you have time to kill, spend it downstairs where it is air conditioned and has some shops and restaurants.
  • Amit G.heart icon on user image
    Amit GaharwarOctober 7, 2015
    Direct connections to Rome, Pisa, Venice and Milan. All kinds of shops are available. SMN basilica is very near.
  • Visit Tuscany
    Visit TuscanyFebruary 8, 2011
    Welcome! You have arrived in Tuscany’s Capital. Follow Visit Tuscany on Foursquare for more tips and discover all the official channels of the Region of Tuscany here: http://bit.ly/1hiwV9E
  • Krista S.
    Krista SNovember 28, 2018
    Nice & simple railway station. Very easy to figure out. The bathrooms are in the bookstore!!
  • Kellie G.heart icon on user image
    Kellie GreenOctober 29, 2018
    There is a fantastic bookshop here with Art books and guidebooks in English
  • MLKDLSZheart icon on user image
    MLKDLSZSeptember 12, 2018
    Very nice station, be careful the pisa trains platforms are 1-2-3-4 from the left
  • Mark D.
    Mark DanfordAugust 6, 2012
    Don't try to buy your ticket at a machine last minute unless you have a pin for your credit card! Take the bus out front. Same price as train and you have an attendant to buy ticket & AC on the Bus!
  • Alex
    AlexJune 5, 2018
    You can find free WC in McDonald's in Piazza della Stazione (not that inside the station!), it's very close to the station.
  • Lee G.
    Lee GivensMay 7, 2023
    Luggage storage is near track 16 when you’re inside the platforms. If you leave, go outside, with the tracks at your back, turn left to go outside the station and then hand a left.
  • Emircan E.
    Emircan EryılmazJune 3, 2018
    The station is used by 59 million people every year and is one of the busiest in Italy.
  • Alana F.
    Alana FisherApril 19, 2013
    Been here 5+ times
    If you don't need to take all your luggage with you, leave it at the luggage deposit on platform 16. It's cheap and safe - and lets you move around more easily.
  • Mina H.heart icon on user image
    Mina HebatallaDecember 27, 2014
    Been here 10+ times
    There's a mall downstairs with many shops. For moving around in florence U can buy bus and tram tickets from tobacco shops.
  • Ru G.heart icon on user image
    Ru GalievOctober 14, 2018
    Good thing it is located right in the city center
  • Daniel H.heart icon on user image
    Daniel HajdukJune 19, 2016
    Big train station . There's no free wifi out of the shops / cafe's !!! Plenty of shops and cafe's.
  • Ty L.heart icon on user image
    Ty LeDecember 29, 2016
    The city centre is a short 10-15 walk from the train station
  • Seoyoung Y.
    Seoyoung YounAugust 11, 2013
    I took a train 'ITALO'! There isn't any space for luggage T.T only on your head(seat). Free wifi! Clean!
  • Michael C.heart icon on user image
    Michael CoxJuly 18, 2017
    Friendly staff will guide you. Very nice service!
  • Visit Tuscany
    Visit TuscanyFebruary 21, 2011
    On strike days essential train services are guaranteed: http://bit.ly/1cQOuk5 Read more about public transportation in Tuscany: http://bit.ly/1hs6j6f 
  • Hellen C.
    It's big, but quite crowded and very warm in the summer.
  • Hansel
    HanselAugust 26, 2014
    Easy walk to most hotels in historic center
  • Deepak S.heart icon on user image
    Deepak SanthanamNovember 11, 2014
    The best railway station to get into Florence. Near every major tourist destination
  • Vallyri
    VallyriAugust 15, 2018
    Make sure you have the right tickets, on the train you will pay for your mistake!
  • L¡vheart icon on user image
    L¡vJuly 20, 2019
    Clean and easy to get to and from
  • Jaime, Jr. B.
    Jaime, Jr. BernalMarch 20, 2014
    Always Ask if you are not sure where your Binary/train is... Don't be shy.
  • Georgette J.
    Georgette Jupe | Girl in FlorenceJanuary 15, 2011
    Been here 10+ times
    if you don't want to pay to use the bathroom , go to the mcdonalds in the station... sometimes there are deals for tickets so make sure to ask at the counter...especially if you are younger than 26..
  • Cintain 昆.
    Cintain 昆遊龍May 25, 2023
    Been here 10+ times
    Early start for the Wandering Dragon… 🐉🥱🚉🇮🇹
  • Aryan J.
    Aryan JDecember 15, 2012
    Be sure to validate your ticket before boarding the train if you don't have a seat reserved. Fees will be charged for failing to do so.
  • Joan V.heart icon on user image
    Joan Vidal BoschMay 13, 2018
    The signage is not clear so it’s difficult to get were you want
  • Rebel M.heart icon on user image
    Rebel ManApril 28, 2023
    My second train ride, good experience
  • Judson S.
    Judson SMay 7, 2014
    First class is so worth it!
  • Visit Tuscany
    Visit TuscanyMarch 11, 2013
    In case of strike check if your train is guaranteed: http://bit.ly/1nmPa5t
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