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United

United Airlines Check-in

Airport Ticket Counter
West Los Angeles, Los Angeles
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  • Tips
    Katherine W.
    "If you're booked in the rear of the plane, buy food in advance."(2 Tips)
    Jennifer
    "The grill has a good breakfast"(2 Tips)
    Danielle D.
    "The plane was pretty small."(3 Tips)
    Michele H.
    "Security lines have been very quick moving lately!"(11 Tips)
Tips and Reviews icon88 Tips and reviews
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  • Ariel Z.
    Ariel ZachOctober 31, 2012
    If you're frequent traveler and show your mobile boarding pass you automatically get directed to a special no hassle security lane! Keep shoes on, laptop in the bag and just wiz through. Awesome!
  • Claude H.heart icon on user image
    Claude HarrisonJuly 14, 2017
    If you don't have luggage to check in, stay to the right in the terminal and use the kiosks near the entrances.
  • Krystal denise
    Krystal deniseJuly 10, 2013
    Been here 10+ times
    U can't bring liquids into the airports unless its frozen because its considered a solid. Freeze water, and juice if you're checking in early
  • Lynne 🐰 Q.
    Lynne 🐰 QuApril 23, 2017
    Been here 25+ times
    They installed the new luggage scan belt but it's not working or efficient, you will stuck there and let other pushy ppl get their way with little to no help.
  • Katherine W.
    Katherine WertheimJune 18, 2012
    If you're booked in the rear of the plane, buy food in advance. They stock about 50 meals for 180 people and often sell out.
  • Phil
    PhilDecember 26, 2012
    Been here 25+ times
    Prepare for ridiculously long waits if you have to get in line to talk to any agent. You would think United would staff up for holidays. Good chance you may miss a flight.
  • The Adventures of B.
    DON’T listen to girl about the frozen liquids. At the airport NOW. TSA threw away ALL my frozens saying “security issue - they’re still liquids & melt. Apparently some wacko tried this before. Ugh.
  • Marco M.
    Marco MorenoMay 30, 2013
    The gate 80s area has better food options (Carl's Jr, Roadhouse, etc) than the gate 70s area and appears less crowded
  • Ari E.
    Ari EryorulmazJuly 11, 2012
    Been here 5+ times
    The shortest TSA check line is accessible on the 2nd level from Terminal 7 check in level, by an elevator that noone knows.
  • Janice P.
    Janice ParizaJune 4, 2013
    Next time bring a nag large enough for your dogs. Held up over an hour
  • World V.
    World VoyagerOctober 30, 2023
    Had a regrettable experience with United Airlines.Despite with business ticket, I was compelled at the gate to check my hand luggage,an action that seemed both unnecessary and unprofessional.
  • Alison L.
    Alison LinJanuary 13, 2013
    Don't bother eating anywhere but Wolfgang Express... Quality & delicious airport food!
  • Anthony N.
    Anthony NjokuJuly 3, 2012
    United's Staff is on point! Knowledgeable and Courteous.
  • Marc M.
    Marc MarkleyJune 13, 2011
    Next time you think of booking United out of LAX, choose to walk or swim there. It'll be so much faster.
  • Ashok B.
    Ashok BhamlaSeptember 20, 2019
    Call United airlines reservation & support center no wait time - (844) 299 2217
  • Wil C.
    Wil CJune 23, 2013
    Buy food in advance its limited in this terminal and ridiculously expenses. 3.50 for a plain bagel that you pick up, slice, and spread cream cheese on yourself is insane!! Decor sucks and music sucks.
  • Will A.
    Will AdamsAugust 20, 2013
    What's the point in online check in? Queue to drop bags, the perform check in, wait for baggage handler, show ID. 30mins! That's not the way to fly!
  • Lori S.
    Lori SAugust 31, 2012
    Been here 5+ times
    The fried egg sandwich at the new Wolfgang puck restaurant is good!
  • Darron J.
    Darron JermyJune 17, 2012
    The 'A' Bus will take you to Terminal 2 for Air NZ. Look for blue sign.
  • Kirit S.heart icon on user image
    Kirit SarvaiyaMay 8, 2013
    Check the overhead monitors at the gate to see if they're giving you a free upgrade to First Class.
  • Wesley K.
    Wesley KniazeffJuly 17, 2012
    Been here 50+ times
    Want to jive? How about boogie? Grab yourself an sbux and feels those jitters as every plane takes off.
  • Iris K.
    Iris KwokAugust 20, 2012
    Hated the checkin counter, but the people at the gate were really courteous and helpful.
  • Marquis D.heart icon on user image
    Marquis DiamondMay 10, 2013
    Easy check in if you dont have any checked bags. Fast
  • Duygu K.heart icon on user image
    Duygu K.January 11, 2015
    I don't understand why the aircraft was too cold unlike the other aircrafts? In the middle of the trip they served ice cream which was really ironic...
  • Abdij B.
    Abdij BhatApril 18, 2013
    Really efficient security folks. Checked me in 5 minutes
  • Alina G.
    Alina GordynskaMay 6, 2012
    Be kind to your ticketing agent and he will be kind in return!!!
  • Norma B.
    Norma BorjaMay 11, 2012
    Be prepared to check in early for the long walk from security to gate.
  • Tofi B.
    Tofi BuzaliApril 22, 2013
    Security checkpoint on second floor is always quicker.
  • Jason C.
    Jason CoatneySeptember 8, 2012
    Be sure to bring food. Every place seems to be shut down.
  • Elizabeth J.
    Elizabeth JacobusMarch 3, 2013
    Boo the movies were 'stuck ' in Spanish only and my overhead light was out also. 'We will file a report on that' while I sit in the dark for my 4 hour flight. Grrr
  • David V.
    David VanderveenFebruary 19, 2012
    Avoid LAX when possible--kind of a perfect analogy for America's roll in the world, we are a legacy hub: LAX ain't DBX...
  • Tracy C.
    Tracy ChavezJanuary 9, 2013
    Wood fire grill is pretty good in the d terminal
  • Brittany T.
    Brittany ThompsonSeptember 27, 2012
    Have you seen this place in the mornings? 2hr early rule definitely applies...
  • Marie-Aude P.heart icon on user image
    Marie-Aude PreauFebruary 3, 2014
    Fly another airline. These guys and their partner will let you down!
  • Russ D.
    Russ DJanuary 22, 2013
    I always get picked up at departure instead of arrivals. Much less traffic.
  • Danielle D.heart icon on user image
    Danielle DavisDecember 26, 2014
    The plane was pretty small.
  • Eve
    EveSeptember 12, 2010
    Been here 50+ times
    Make sure to register for a frequent flyer card. I love the perks: check-in bags for free, upgrades, etc.
  • Julie-Anne S.heart icon on user image
    Julie-Anne SankpillJune 24, 2013
    Gate people are amazing here in LA
  • Terry L.
    Terry LoveSeptember 12, 2012
    At last some free WiFi that works !!
  • Michele H.
    Michele HorowitzMay 28, 2013
    Been here 5+ times
    Security lines have been very quick moving lately! Nice!
  • Chris
    ChrisApril 26, 2013
    wow... through security in 10 minutes! it is 6.00am though.
  • Robin W.
    Robin WhiteAugust 9, 2013
    Love TSA Pre Check!
  • Brittany T.
    Brittany ThompsonSeptember 27, 2012
    Check in online. Always always always...
  • Iris K.
    Iris KwokAugust 20, 2012
    Absolutely terrible. Line barriers made no sense. There were lines with no entries. Was directed to the wrong line and waited even longer. They cut me off before I could even ask a question.
  • John A.
    John AdamsApril 29, 2012
    I'm pretty sure that the TSA intentionally does all they can to test your patience.
  • Anne-Marie S.
    Anne-Marie SchafferJuly 18, 2012
    Terminal 7 food court under construction. No more Wolfgang Puck. Bring food cause the options are McD's or BK.
  • oscar c.
    oscar cardenasFebruary 10, 2013
    They need to be retained or something because they said we could go up with the person we were dropping off but then we Rudely got told that we couldn't be up there. We had to cut our goodbyes short
  • Laurel M.
    Laurel MintzMarch 29, 2012
    Roadhouse opens for cocktails at 6 FYI ;)
  • Larry V.
    Larry VogelMarch 12, 2013
    A very good experience.
  • Christina T.
    Christina ThielstMarch 14, 2013
    United employs customer service reps who sit around and don't take complaints! Why bother? Save the cost!
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