If you're frequent traveler and show your mobile boarding pass you automatically get directed to a special no hassle security lane! Keep shoes on, laptop in the bag and just wiz through. Awesome!
They installed the new luggage scan belt but it's not working or efficient, you will stuck there and let other pushy ppl get their way with little to no help.
Prepare for ridiculously long waits if you have to get in line to talk to any agent. You would think United would staff up for holidays. Good chance you may miss a flight.
DON’T listen to girl about the frozen liquids. At the airport NOW. TSA threw away ALL my frozens saying “security issue - they’re still liquids & melt. Apparently some wacko tried this before. Ugh.
Had a regrettable experience with United Airlines.Despite with business ticket, I was compelled at the gate to check my hand luggage,an action that seemed both unnecessary and unprofessional.
Buy food in advance its limited in this terminal and ridiculously expenses. 3.50 for a plain bagel that you pick up, slice, and spread cream cheese on yourself is insane!! Decor sucks and music sucks.
I don't understand why the aircraft was too cold unlike the other aircrafts? In the middle of the trip they served ice cream which was really ironic...
Boo the movies were 'stuck ' in Spanish only and my overhead light was out also. 'We will file a report on that' while I sit in the dark for my 4 hour flight. Grrr
Absolutely terrible. Line barriers made no sense. There were lines with no entries. Was directed to the wrong line and waited even longer. They cut me off before I could even ask a question.
They need to be retained or something because they said we could go up with the person we were dropping off but then we Rudely got told that we couldn't be up there. We had to cut our goodbyes short