Southwest Airlines
(Now Closed)Airport Service
Kansas City
37 Tips and reviews
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Cleetus ThompsonMay 2, 2013I like these people. All flights were on time and tin most cases the pilots arrived at our destination ahead of schedule keep it up southwest and you'll have a long time customer
Best Customer Service, Best On-Time performance, simply the best airline to fly out of MCI!
Ka TonicDecember 24, 2012Easiest airport in the world. Easy access to gates, plenty of space, and the nicest airport employees I've ever met.
AApril 3, 2013Have a bottle of Boulevard while you sit by your gate in the nice USB chairs surfing free wifi. The best.
Jeffrey ColquetteJune 18, 2013Great baggage policy and I like there boarding procedures. Oh yeah I like the little bags of candied type peanuts.
Southwest does 1 free alcoholic drink on certain holidays! New Years, Valentines Day and St Patricks!
Great assortment of food and beverage inside incl Monster, beer, & water. Quiznos here. Restrooms also. Get here early and enjoy the amenities.
You can clear security at the Gates 31-35 end and access the entire Southwest boarding area. This morning there were long lines at the other checkpoint and nobody was at the 31-35 checkpoint. Nobody.
Madison SkeltonDecember 9, 2011Check you gate before leaving the secure area if you are connecting hahaha that way you don't have to deal with security :)
Eric BraunMay 31, 2010Sandwiches inside security even though you may not see it. Lots of lounge chairs with USB ports and outlets with free wi-fi. Nice.
Paula WheelerMarch 18, 2013To Jaime, there are larger restrooms in the main terminal before you get through security. It wasn't too long ago you had to go out of the gate area to use the restrooms so it actually isn't so bad.
Jeff RinggenbergSeptember 27, 2012Be sure to power up with the convenient outlets. And relax in the comfy chairs.
Heavy use terminal. Parking fills up and restrooms get nasty. Be warned
Gina BApril 29, 2012There's a TV playing Boomerang TV channel for kids. Kept my 6 year old entertained for 45 minutes...
Erica Gallimore CastroOctober 17, 2011Agree...tiny restrooms! Lines occur directly after any flight! I would compare them to restaurant/ gas station restrooms. 2 stalls is not enough for this amount of "traffic".
NEW Starbucks after security near Gate 41!!! Finally!!!
Nicole WinklerJuly 22, 2011When returning the rental car, watch for the cop who sits at the Bern street exit!
Andrew HSeptember 14, 2012Do NOT go to the 'Missouri River' restaurant. The waiter is a complete tool.
Rebecca KungApril 3, 2011Can't agree. SW really let us down. We were delayed and re-routed without compensation...not even extra points.
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Southwest Airlines
Terminal B (at MCI Airport)
Kansas City, MO 64153
United States
Kansas City, MO 64153
United States
(800) 300-0239
Features
Wi-Fi
Yes
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