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Apple

Apple Los Gatos

Electronics Store, Mobile Phone Store, and Repair Service
Los Gatos
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8.0/10
154
ratings
  • Tips
    Maria N.
    "Make an appointment but apple's customer service is superb"(2 Tips)
    Seb F.
    "your Genius Bar appointment"(2 Tips)
    Paul R.
    "Extremely helpful genius bar, fixed my phone in minutes"(2 Tips)
    Jan F.
    "Very fast service wonderful employees"(4 Tips)
Tips and Reviews icon21 Tips and reviews
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  • Shannon C.
    Shannon ClarkJanuary 17, 2018
    Been here 5+ times
    One of the better Apple stores around. Always busy but not crowded and the staff are friendly and knowledgeable. I’ve had better service experience here than mall Apple store locations.
  • Maria N.heart icon on user image
    Maria NelsonApril 25, 2017
    I thought my laptop was a goner but they fixed it in about 15 minutes. Make an appointment but apple's customer service is superb
  • ǝʌǝʇs  ʞ.heart icon on user image
    ǝʌǝʇs  ʞɐıuzoʍJune 3, 2016
    Been here 10+ times
    Well staffed and usually busy store. The knowledgable staff works hard to help you.
  • Jesseheart icon on user image
    JesseJuly 7, 2017
    Great Apple Store - rarely busy (compared to other Apple Stores!). Alda was very helpful!
  • Jan F.heart icon on user image
    Jan FreitasMarch 19, 2019
    Been here 10+ times
    Very fast service wonderful employees , but everything is so expensive
  • Steven K.heart icon on user image
    Steven KayeMay 5, 2019
    Very helpful Genius. Walked me through migration options.
  • Josh L.
    Josh LehanNovember 2, 2013
    If checking in for Genius Bar appointment, speak to the clerk holding the GREEN iPad case. That is the color for this role.
  • Max B.
    Max BMay 31, 2012
    Been here 10+ times
    Very helpful, courteous staff - made short work of my apple tv travails
  • Jason B.
    Jason BrooksJune 12, 2011
    The nicest employees of any Apple store I've been too. Super helpful, no attitude. Much preferred over Valley Fair.
  • Seb F.heart icon on user image
    Seb FreySeptember 26, 2013
    Don't be late for your Genius Bar appointment or you may be waiting a really long time for the next available...
  • Sarahheart icon on user image
    SarahDecember 20, 2016
    The staff are super friendly and accommodating!
  • Aaron W.
    Aaron WheelerOctober 1, 2011
    Been here 5+ times
    The downtown Los Gatos store is one of my favorites. The Business Team here is exceptional. Pays to be a Business client.
  • Jon S.heart icon on user image
    Jon SanchezJune 29, 2013
    Make an appointment
  • Harrison B.
    Harrison BlackwoodAugust 10, 2014
    always busy.
  • Paul R.
    Paul RodeNovember 11, 2011
    Extremely helpful genius bar, fixed my phone in minutes
  • Chris A.
    Chris AlstonSeptember 3, 2011
    Been here 5+ times
    Bring in your apple stuff for help getting it fixed!
  • MetroSeeker.com
    MetroSeeker.comOctober 7, 2011
    "Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma." - Steve Jobs
  • macnews
    macnewsOctober 4, 2011
    Apple Store Los Gatos, i've been here!
  • Karen C.
    Karen ChenJuly 10, 2010
    Very nice air conditioning.
  • Brad K.heart icon on user image
    Brad KinneApril 30, 2013
    Been here 100+ times
    When's the next big thing?
  • Dan
    DanOctober 24, 2011
    Store R240
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