Arrival/Departure screens and ticket machines updated. Small WHSmiths and coffee shops etc. EMT first classlounge available. Ample space in waiting rooms.
Trains are usually on time. Plenty of shops to pick snacks from, and an indoor seating area for standard class tickets. Toilets generally well stocked.
If you arrive at this station and need a taxi don't jump in the Black Cabs (most can't speak English and overcharge) instead cross the road to ABC taxis these are reasonably priced.
You can get a hot dog from Pumpkin Café here. Probably their least overpriced thing. If possible go to Tesco's or Sainsbury's for food rather than WHSmith's or the other food places inside.
Platform 3 for quick CrossCountry services every hour to Birmingham New St. (calling at Nuneaton & Coleshill only) and East Midlands Trains services to London St. Pancras.