This is the unique Apple Store in Tampa, o it is always full of people. Try going there on a business day or on a weekend a few minutes before the store opens the doors.
I love how nice and helpful the people are at the Genius Bar. It's always packed so I'd book an appointment online first but even if you can't, without an appointment you wait about 30-45 minutes.
The Genius Bar is great, make an appointment they will go the extra mile to take care of your problem. Also try on the apple watch, you will be impressed.
Bradley is the best Apple Concierge ever. I walked into the store at peak holiday time, told him exactly what I needed, and he had it in my hands in less than 10 mins. Now that's service!
Great products but not our favorite place for service. The Genius bar sent us to the Geek Squad! We're worried that our Apple electronics are made by Toshiba, a company that fails own battery laptops.
Put a reminder when your warranty is going out. You’ll be happy you did. My AirPods quit working I waited a week to go by apple and was 3 days over warranty. Fml
To be seen more promptly, make an appointment at the Genius Bar, and then show up about 15 minutes late. You'll be seen in about 10 minutes. If you show up as scheduled, expect to wait 30+ minutes.
Apple now has protection plans to cover the phone and accidental damage for 2 years for only $99 with a $50 copay. If you get coverage through AT&T it's over $10 a month with a $199 copay.
Expect to make an appointment and have to wait for 30-60 minutes while watching a bunch of self-important, blue shirt, questionably geniuses, walking around chaotically, constantly avoiding customers.
Make an appointment at the Genius bar on-line before coming in for service, or make sure you come in early on tuesday or wednesday mornings when the store is slow. Or bring something to occupy your ti
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Appointments seem to simply be a formality here, and not really honored...as well, if they call it a genius bar, they should give you a nice stiff drink while you wait an hour for service...
When purchasing an iPhone here, go through the front door and immediately turn right. If you don't, you will waste your time and eventually be redirected there anyway. Sincerely, the proud new owner o