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Apple West County

Electronics Store

St Louis

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Apple West County

7.4^/10

152

ratings

"This apple store is so much nicer than galleria."(4 Tips)
"If you go to the genius bar pray that you get Quinn."(3 Tips)

40 Tips and reviews

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Erik RowleyDecember 4, 2013
Great Apple store, employees were extremely helpful in setting me up with the very Iphone 5s I'm writing this tip with! Don't hesitate to ask questions, also a kiosk outside buys old phones for cash.
Damaris CainDecember 10, 2013
Quinn is gone. No one looks like Sheldon. We have had a great experience here. Extremely fast and very helpful. Best Apple store by a mile.
Alan HedrickAugust 19, 2015
Great service. They were busy and had to wait 2 hours to see someone and an hour for the fix. But every single person in the store was exceptionally nice. All good.
Vazhin AminMay 2, 2013
This apple store is so much nicer than galleria. They actually listen and do eything they can to help instead of brushkng you off right away like the galleria employees
Cooper's Hawk Town & CountryDecember 13, 2013
Head on over to the new Cooper's Hawk for drinks and dinner tonight! Located at 1146 Town & Country Crossing Drive. For reservations, call 636.489.0059! Hope to see you all there! Cheers! Read more
Doug DevitreJune 4, 2012
Going to the genius bar? Ask for Quinn. He is hands down the best tech they have. He has saved me too many times to count and solves problems quickly.
Matthew BergholtOctober 19, 2014
Been here 10+ times
Awesome staff that both know their stuff and are more friendly than the usual Apple Store.
Peter RossSeptember 1, 2013
Been here 5+ times
Really appreciate the quick turn around. When I have to leave something it's always a lot less time then they originally say.
David TMarch 26, 2018
They were efficient and repaired my phone in the time they told me it would take.
Yazmin RodriguezAugust 14, 2014
Very diligent and friendly staff!!! Awesome customer service
Doug DevitreDecember 27, 2011
If you go to the genius bar pray that you get Quinn. He answers questions quickly and gets the job done
RamaJanuary 21, 2012
Been here 5+ times
Easy pay is very nice, except for the fact you have to pay for each item separately
Peter KemphOctober 27, 2019
This store takes advantage of its customers. Broke my iPhone 7 Plus during a battery replacment, replaced it with a "new phone" which turned out to be a defective refurb and have refused to replace.
Ken CampNovember 16, 2014
Great friendly staff. Very busy store
William BakerAugust 29, 2011
The employees at this apple store just aren't as cool as the ones at the galleria!
Todd JordanApril 15, 2012
Been here 10+ times
No need to wait in line to check out. Find what you want, find someone holding a scanner. Done.
Kylie SchweissSeptember 18, 2012
Been here 10+ times
Gotta love watching the adults play at the kids table :)
Shane BennettAugust 13, 2014
Everything
Molly EeeeAugust 21, 2012
Skip the chatty ladies in the front of the store, they have no idea what they're talking about. Go back to the guys at the genius bar.
Dan RetzDecember 30, 2011
Buy your Apple products on Amazon. They are cheaper, and no taxes. Mall tax is 9.4%.
SamanthaJanuary 27, 2013
Go to the galleria... The customer service here is not good and be prepared to wait long even after your appointment
Nicole RichardJanuary 29, 2013
great customer service. #GENIUS
Irene LiuOctober 6, 2011
Been here 5+ times
Tim is awesome and he wears a cool hat.
Josh WilsonApril 3, 2012
Been here 25+ times
Go to all the new product launches!
Craig RutledgeJanuary 9, 2011
Been here 10+ times
Come for the support, stay for the stupid hats, neck beards & skinny jeans
Mike Bollich-ZieglerNovember 16, 2010
Been here 10+ times
Talk to Tim at the Genius bar. He'll take care of ya when others didn't.
Karen F.October 25, 2011
Been here 25+ times
Pompous employees overall. Not all of us are wizards with our Macs.
Piyush SaxenaJune 16, 2014
Customer Service is horrible for it being an Apple store... Employees rather Talk to each other than help customers...
Donna CarterJuly 25, 2013
One of the worst customer service I have ever experienced. Do not expect to speak to Jeff the manager when you have problems with incompetent sales associates.
Aiden sJuly 24, 2011
try not to go on Sundays
Chris MoralesJuly 14, 2011
Been here 100+ times
Once you Mac, you don't go back
Micah TempleMarch 12, 2012
Been here 10+ times
Buy an iPad! Yeah!!!!!!!
Adam LangNovember 2, 2011
Trust no one. They all work for Gates and protect his secrets...
Cari SmickSeptember 13, 2011
Been here 25+ times
Mary B is the shiznit
Cari SmickApril 15, 2011
Been here 25+ times
Buy Cari Lunch ;-)
DanFebruary 25, 2012
Store R062
Travis DuncanAugust 5, 2011
Been here 100+ times
Tax holiday
Bianca :)October 6, 2011
R.I.P Steve Jobs :(
Brendan SchmidtOctober 3, 2010
Been here 50+ times
Tell Eric he looks like Sheldon Cooper.
Steve ChenowethDecember 22, 2009
Been here 50+ times
Make fun of eric's hair.

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Apple West County

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