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Apple Manhattan Village

Electronics Store, Mobile Phone Store, and Repair Service

Manhattan Village, Manhattan Beach

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7.5^/10

330

ratings

"iPhone 4S"(8 Tips)
"You have to wait in line outside, even with an appointment....ugh!!"(14 Tips)
"genius bar appointment"(3 Tips)
"talk to the store guy/lady to get a card for iPad2"(3 Tips)

79 Tips and reviews

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Mark BairJanuary 16, 2012
Been here 5+ times
If u have a genius bar appointment, as soon as u walk in, let an Apple associate know and they'll check you in.
Christian LuceroJune 20, 2013
Been here 5+ times
Lynn (Apple Genius) is awesome. Helped me out with my MBP issue. Real nice, friendly, and courteous. She's awesome.
Howard BarnettMarch 28, 2018
It’s in a nice mall with places to browse and eat during your almost guaranteed 1-1 1/2 hr wait to be actually helped by an apple staff
Rita ContrerasDecember 13, 2012
Jesse Schoem is amazing!!! He walked us thru everything from Wacom tablets to cs6 to mini iPads!!! Talk to him and u will leave with all your questions answered!
Justin OrdovezaApril 27, 2023
Make sure to make an appointment online before preferably the day before. This is not as busy as the other locations like Cerritos.
Kasper Rugård ThomsenSeptember 21, 2016
Wanted to buy a product in a particular colour and the genius didn't even know what colours it came in. It's not like Apple has a million products, so it shouldn't take a genius to know that...
Melissa BoyceJanuary 13, 2013
Bring back any old product and get $$ for it....and if no value they will at least recycle it properly for you :)
Chris CagleFebruary 9, 2013
This place is extremely busy. You need to make an online appointment first. Once you do that things can go well, I had a big problem and they replaced my iPhone5 right on the spot. #satisfied
RyanAugust 7, 2015
It's so easy to make a reservation online and get helped in the store! Also, they've moved to a larger location in the mall.
Howard BarnettMarch 28, 2018
Foursquare never a chance to say what’s IMPORTANT to know about this store which is that the staff in general is incompetent (5 members couldn’t transfer an Android to a new iPhone, I’m not kidding)
Andi ForsterOctober 15, 2010
Been here 25+ times
Apple works on an appointment basis for all technical support and repairs. To make an appointment, just visit apple.com/manhattanvillage - you'll see Make A Reservation, under Genius Bar click Reserve
Robert SevillaSeptember 18, 2014
Just to pick up my MBP its been 9 days , Since the repair it'll take 3 to 5 days ,was bit disappointed for the long period of time and I was expecting to New iPhone to show up but it didn't .
Pat BirchJune 11, 2012
Been here 50+ times
Beware you need an "appointment" to drop off an iPod to get a new screen or for any repair or problem. No appts available today. Sorry. I love my Apple stuff but this is crappy after sale support
Liz TemkinDecember 13, 2021
Been here 10+ times
Appointments are great but you still will end up waiting awhile.
Matt PinnerDecember 6, 2011
ProTip: appointments for iMacs are readily available. Never ask for iPad/iPhone help, you'll be waiting. Also they don't like snooping.
Flavio RoderApril 28, 2012
These guys are awesome, the shop is crowded, but I bought my iPhone in eight minutes and got all of my doubts out.
(RED)March 14, 2011
The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
EJMarch 21, 2013
Come when they open and no one will be here! You will be in and out in a snap!
Danye DancerMarch 13, 2012
You can always walk in and use free internet or any of their devices or your mobile
Ryan BrodkinNovember 13, 2016
Great customer service and terrific products!
Mas IshidaApril 9, 2011
Come in before 8:15am, talk to the store guy/lady to get a card for iPad2 before you get into a line. Now iPad2 is yours!
Edgar AbbesSeptember 27, 2014
It's big it's clean it's trendy its apple!
Taneshia Carr-RayfordNovember 23, 2013
Been here 10+ times
Don't go during the holidays! You have to wait in line outside, even with an appointment....ugh!!
James NelsonJanuary 7, 2011
Been here 100+ times
Download the Apple Store App, so you can get serviced as soon as you walk in the store without having to wait in cue.
Teghan TracyOctober 14, 2011
Upgrading to the 4S? Donate your old device and help save lives - visit phone2food.org. Free shipping!
Tavo DeObalNovember 9, 2018
Have good chops including William Sonoma, apple, Macy’s
(RED)June 24, 2010
Choose the (PRODUCT) RED iPod nano & Apple gives a portion of the proceeds to help fight AIDS in Africa. It costs the same as all the others!
Gregg TowsleyMarch 27, 2013
Get there early.
DiDiMarch 26, 2014
My appt was 8:10am & store quiet & empty.... Nice
jenny barkerSeptember 1, 2010
Go in the morning during the week and there is no wait. I was told they open up at 9am?
Ken SOctober 28, 2016
Been here 5+ times
The new location is nice
Jess SotoJune 26, 2019
Been here 5+ times
Everything
James NelsonOctober 14, 2011
Been here 100+ times
iPhone 4S will be available Friday...bring some "Smart" water it's gonna be a long, hot and exciting day!
Phil FoteOctober 10, 2018
Always uncomfortably packed. Need an apple store at Del Amo to relieve some traffic here.
Gene PalFebruary 23, 2015
Absolutely worst EVER customer service representative - Adelie (sp?) - at this store, rude, curt, even tho we had appt. Another customer service guy, Tyler, stepped in to actually treat us right. SMH
Joonhong ThamApril 9, 2011
Want an ipad2? Come early, like b4 8:20 and get a reservation card from the lovely staff.
aris sNovember 4, 2013
Been here 5+ times
This is the worst Apple store to go to if you need anything fixed or if you have a problem that you actually want solved. Seriously only come here if you are buying something, not for any brainpower.
Glafira Elena CarrJuly 29, 2011
Mr. Pasta was a great help! Very personable!
A MOctober 7, 2015
Came in last night to buy new I Mac and fix other one, but girl named Irma told me nobody can help me since I do not have appointment! Worst experience EVER!
Rj St ThomasAugust 11, 2014
Friendly staff!
UlrichMay 2, 2011
Been here 25+ times
Why is it this store is packed with sales people who hardly have a clue? Try to talk to a "Genius", they at least should know a little more.
Matt PinnerDecember 6, 2011
They'll replace any broken cords, power, or headphones, but bring the device or serial number with you.
Robert SevillaJune 17, 2015
Need a power adaptor on my MBP
Justin LisenbySeptember 29, 2015
Great Apple Store with fast, free WiFi. Huge selection and lots of demo models here. A must-see in the LA area.
Andi ForsterAugust 6, 2010
Been here 25+ times
We're out of the iPhone 4. Try calling the store at 10 am when we open to see if we received anymore.
Edison ChenNovember 14, 2014
Worst experience ever According to “Hannah the Store Manager”, it is perfectly normal for an iPhone to drop to 16% after being unplugged for 40 minutes. #SHAMEonHANNAH #BUYaSAMSUNG
Solomon LimJuly 17, 2017
Incompetent employee charged my card twice and 2nd charge took the last $97.12 on card to bring balance to $0. said they refunded but refused to provide a receipt or anything saying I will get $ back.
UlrichOctober 26, 2011
Been here 25+ times
Ask for Lynne Murphy who is a true genius at the Genius Bar!
Westwood ProOctober 3, 2016
Quick appointment.
Tangela ReneeApril 10, 2012
My iPhone wouldn't turn on & Zach helped me before my long wait for my appointment.

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