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Apple Walden Galleria

Electronics Store and Mobile Phone Store

Buffalo

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7.5^/10

193

ratings

"Matt at the genius bar is great!"(7 Tips)
"place is always swamped so make an appointment"(5 Tips)
"Excellent service, every time!"(6 Tips)
"Go see Phil, he is really knowledgeable and helpful"(2 Tips)

43 Tips and reviews

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Katie CostelloMay 1, 2013
Rich at the Genius Bar is extremely helpful and personable. Helped fixed the problem I had with my MacBook Pro. Great service and friends staff all around.
jon fabNovember 12, 2014
Excellent help in all there products but you need to understand Genius Bar is for appointments only made online but well worth it
Stephanie NicoleJanuary 4, 2012
Had a bad experience taking my friend and her gadget in for service. Lived, learned. Def make an appointment before you go in... And, see Steven for your Genius Bar needs. Very helpful!
Joe NovakMarch 19, 2012
The staff is super friendly and helpful. Protip: If you are a guy and you want to work here, start working on your neckbeard now. There wasn't one clean-shaven male employee working when I visited.
Allyson RaeFebruary 16, 2014
if you need to visit the genius bar, make a reservation--especially on holiday weekends! :) Very helpful and friendly staff--and ask for Luke!
Raymond BaileyJuly 27, 2016
Been here 10+ times
New store design is cool. The place is always swamped so make an appointment if you need service.
Hana JacobiMarch 21, 2014
Mr. Paul Rinella is very knowledgeable, friendly and extremely patient person. I recommend him strongly to any technically challenged individual.
Sara ZielinskiAugust 6, 2013
Best Buy sells the same products, it's a few feet away and they usually have a discount or gift card offer plus you can earn reward points there. Better to shop there IMO.
Bruce HaydonJanuary 2, 2017
You can't beat the efficiency of the Apple Store for sales or technical issues.
Garrett FallinFebruary 3, 2013
If you have something busted don't just walk in, make an appointment first for the Genius Bar (apple.com/walden) so the technicians can help you out.
Chelsea OrcuttDecember 24, 2012
Tim is an ACTUAL genius and saved my computer. Awesome customer service and quick repairs!
Howard RiedelMarch 10, 2017
They went out of their way to give me great service when I needed a repair.
Tony LeeFebruary 25, 2012
All Apple stores are the same. So, don't expect something new here. If you want to buy a mini display to VGA port, ask one of the workers. They purposely have it in the back room and not on display.
Tom O'CJuly 9, 2013
Been here 25+ times
Don't bother a Specialist. Use the Apple Store app, and E-Z Pay!! I made a purchase off the shelf in under 30 seconds, with receipt!
Beth S.September 30, 2014
Ran down here after work to the iphone6Plus. It's just too wide for my hand! Now I have to wait til mine arrives and then return/exchange it for the non-Plus version.
Tim SudezkoMarch 9, 2013
Always great customer service. Just wish there were a store closer to my house. :)
Brian JacobsonFebruary 15, 2013
Awesome staff! Fantastically friendly people.
Ryan EnserAugust 20, 2014
Excellent service, every time!
Max LuddenAugust 22, 2011
Been here 50+ times
If you need help just tap on specialist of one of the iPads and some comes over! It's awesome.
Richard HooseFebruary 10, 2012
Ask for Nate, he knows his stuff.... Thanks for all your help Nate...
Jezzey BblueApril 15, 2012
Wen u go in their just be ready to say wat u want because it cums fast or i u dont their mean!
LandrumDecember 10, 2014
Been here 5+ times
I've been in this location twice and the service is horrible. It's the employees as the location in Rochester and Toronto never has the same issue.
Tom McKinneyAugust 7, 2014
Skip the line, head for the hardware. #cut2thefront #iknowwhatiwant
Scott HowardNovember 12, 2011
Impossible to get help in this fire-sale / zoo atmosphere.
Barry GibbonMay 5, 2011
Go see Phil, he is really knowledgeable and helpful
Biz TraveldudeMarch 31, 2017
Been here 10+ times
So many hipsters!
Taylor WarrenSeptember 24, 2011
Tim is the one to ask for!
Mike YatesDecember 4, 2011
Been here 10+ times
Leave your wallet in your car.....
Megan CorcoranJanuary 1, 2015
SHOP ELSEWHERE. APPLE STORE SUCKS.
Gregory WilliamsSeptember 5, 2011
This is the most unorganized understaffed place ice experienced. Steve Jobs, please explain why you allow your customers to have to deal with this crap
AstoriawinedivaMarch 12, 2012
Mr. Jobs you were an amazing visionary
Bre RozJanuary 2, 2012
Thank you Mr. Steve Jobs!
macnewsOctober 4, 2011
Apple Store Walden Galleria, i've been here!
CareyAnne OlsonApril 21, 2012
Make an appointment!!!
Mark DegolyerJanuary 26, 2011
Been here 5+ times
Matt at the genius bar is great!
Julie MaxwellDecember 28, 2010
Been here 50+ times
Nicole and svien rock!
Ray JonesOctober 22, 2010
Been here 25+ times
Chad rocks the funky joint!
Lindsay McGowanJanuary 5, 2013
This store always smells like body odor
Nicholas BaroneJanuary 21, 2010
Ask for Chad at the genius bar.
Brian StebickAugust 5, 2012
Extremely poor customer service from Nicole Baugh
Chris X DrewSeptember 30, 2010
No ask for Dj
Ksenia VelazquezMarch 28
Есть все. Магазин на ходится на первом этаже в торговом центре
Fahad BahriOctober 19, 2016
تستاهلين،،،،،،

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Apple Walden Galleria

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