Apple Westfarms
Electronics Store and Mobile Phone Store
Farmington
"First experience in here today + Brandon"(2 Tips)
"If you have the Apple store app you can do it easily."(2 Tips)
"Make a genius appointment"(2 Tips)
"remarkably fast service"(3 Tips)
38 Tips and reviewsFilter:
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ScootchFebruary 9, 2018MAJOR LINES, CRAZY WAIT! Know what you want! iNFO: buy new batteries for older smartphones. Not a new device! Also, buy older laptops (2015+), because they're cheaper, reliable and don't need dongles!
Brendan CAugust 22, 2012Get the Apple Store app. It allows you to request help from a Specialist in-store, make a Genius appointment, and lets you buy stuff right from your phone using the credit card on your Apple account.Upvoted Mar 6- Eddie TatroJune 12, 2012It is always a good idea to make an appointment when going to the store. That way you an even more great service than just dropping in. If you have the Apple store app you can do it easily.
John McLaganDecember 8, 2020Apple Service has greatly declined. Been a customer since my Apple IIc makes me very disheartened. Get it together Apple, this poor customer service has got to be effecting my stock shares.
Matt SrokaAugust 13, 2011Cyrus was a huge help. He knows his stuff and is very patient with new mac owners. Def would ask for his help on my next apple purchase
frank cataldoAugust 11, 2014Very crowded and frustrating because of a clerical error by apple, but in the end the staff jumped through several hoops to take care of me as quickly as they could.- Sarah RajalaMay 24, 2012First experience in here today + Brandon was super helpful getting our iphone replaced! Make an appointment online- midday seems an awesome time to stop it!
Always fun to stop in the Apple store and they are so kind.
OldLadyMan TornãdoDecember 24, 2012Nathan (a Genius Bar manager) couldn't do what I wanted, but was at least human and did what he could to help. Can't beat that during the holidays or any day for that matter.
Rob Ramos :: Real Working ProfitsJuly 16, 2014Great store for getting help and upgrades for your Mac, iPad or iPhone.
Go on the web and make a reservation for a Genius before you arrive. There's going to be a wait, especially on the weekends.
Go on the web and make a reservation for a Genius before you arrive. There's going to be a wait, especially on weekends.
PaigeFebruary 26, 2012Go to the back corner unplug the iPhone and put yours in to charge it if you're low on battery, it works!- Matthew RiccardiApril 6, 2010During weekends, it may be overcrowded from noon-6pm so don't expect remarkably fast service so I suggest you shop here during weekdays/nights.
BriannaNovember 9, 2012Super busy at all times, it seems like. The people are generally helpful despite the annoyance that must be working here.
Neal CarrJanuary 17, 2012Apparently you have to make separate genius bar appointments for each device. Wish I knew that before I came in...
HavenJanuary 31, 2011Unless you are here just to play with toys you can't afford and don't plan on buying, this place WILL make you crazy!
Bob DeVitoDecember 7, 2018Second time here in last two for the same hardware issue on my IPhone X. Not happy.
They fixed the problem with my phone in less than 15 minutes. I love Apple products.
Chris BJanuary 7, 2012When they tell you to, "wait over there...." It means you're going to be waiting a long time.
Natasha KoniarzAugust 11, 2010The appointments are usually 20 or so minutes behind so don't count on not waiting.
Sara V.July 31, 2010Why come here? No stock and jam packed with customers with no intention of buying anything.
Fred SAugust 11, 2010agree here w/ the review below me. biggest apple store disappointment ever. terrible stock. 1 hour drive wasted.
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Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 10:00 AM tomorrow (Show more)
- April 19–April 25
- Mon–Thu
- 10:00 AM–7:00 PM
- Fri–Sat
- 10:00 AM–8:00 PM
- Sun
- 11:00 AM–6:00 PM
(860) 221-0800
Features
Credit Cards
Yes (incl. American Express & NFC Payments)
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Mike Doty - 6.7
"Come before 7pm for good customer service."
Russell Burlingame
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