Apple

Apple Ginza

(Now Closed)
(Apple 銀座)
Electronics Store
銀座, 東京
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  • Charles E.
    Charles EdgeJanuary 15, 2012
    I just love how consistent Apple is with the stores, globally. The people here are awesome, just like at all the other stores!
  • pjan v.
    pjan vandaeleDecember 17, 2013
    Been here 5+ times
    Place where I bought my first mac, now 10ish years ago. Still great service. Shout out to the absolutely lovely attention to customer service by both Nati & Matt.
  • Magdalena M.
    Magdalena MrázkováOctober 13, 2015
    Apple stores are one of the very few places in Tokyo where free wifi is really free and working on western phones!
  • Melissa G.heart icon on user image
    Melissa GoodnightJuly 17, 2017
    Been here 5+ times
    😍😍😍 Layout is nice and clean, and there are always plenty of staff to help you. If you need English, they'll grab an employee who speaks English for you. Love this store!
  • Michael C.heart icon on user image
    Michael CampanellaAugust 10, 2014
    The house that Jobs built. Free Wifi!
  • Stephen .heart icon on user image
    Seem to offer more stock than some of the other Apple stores in Tokyo, at least they don't sell out as quickly.
  • Melissa G.heart icon on user image
    Melissa GoodnightJune 17, 2019
    Been here 5+ times
    Ordered a MacBook Air online and picked it up here a week later. Also got a Magic Mouse. Staff super helpful, as always. 💕
  • Yann P.heart icon on user image
    Yann PersonFebruary 6, 2016
    4 floors, english staff and as always great wifi :)
  • Etienne P.heart icon on user image
    Etienne PavajotDecember 26, 2017
    Been here 5+ times
    Really big flag store in Ginza. Lots of staff who are generally nice and helpful. Always crowded though.
  • Takagi K.
    Takagi KenichiJanuary 16, 2019
    Been here 10+ times
    Mostly crowded. Better to make reservation prior to visit.
  • MK C.heart icon on user image
    MK ChanSeptember 21, 2018
    Been here 5+ times
    Nearby Mitsukoshi, very good location. The elevators are very nice.
  • AllanF
    AllanFOctober 2, 2014
    Got my iPhone 6 Plus here! Great service!
  • Matthew S.
    Matthew SalterSeptember 19, 2011
    Great advice at the Genius bar but book your slot ahead and *be on time* or you'll lose it.
  • Jase W.heart icon on user image
    Jase WApril 30, 2017
    Been here 10+ times
    Tall store that you need to use elevators to get around in. First Apple Store outside of the US!
  • Borisheart icon on user image
    BorisNovember 17, 2015
    You can now find Chinese, English, and French-speaking sales staff in this store.
  • macnews
    macnewsOctober 5, 2011
    Apple Store Ginza, one of the most popular Apple Stores!
  • Dave D.
    Dave DeLeeuwNovember 12, 2019
    Been here 25+ times
    Amazing employees and knowledge to help you with your products and services!
  • 高手놀리밑™
    高手놀리밑™June 2, 2013
    1F = Mac/iPhone, 2F = Accessories, 3F = Theatre, 4F = Genius Bar
  • 高手놀리밑™
    高手놀리밑™June 20, 2013
    First Non-US Apple Store in the world
  • Silas M.heart icon on user image
    Silas MorriseyOctober 1, 2015
    One of the VERY rare places in Tokyo offering free WiFi… not even Starbucks has it anymore. Good first stop for tourists to connect with love ones back home. C'mon Japan—it's the 21st century now 📠
  • Vincent T.heart icon on user image
    Vincent TanDecember 2, 2010
    Been here 10+ times
    Like in Apple Shibuya, they will do tax refunds if you are a foreigner - bring your passport.
  • Rhyming G.
    Rhyming GaijinDecember 1, 2013
    The other apple store is in Shibuya. You can get a discount by showing your passport :)
  • Miguel Delgadoheart icon on user image
    Miguel DelgadoAugust 4, 2014
    Very great people in this store!
  • Adriàheart icon on user image
    AdriàJanuary 9, 2019
    Great wifi. Go upstairs, there’s a nice cinema room to relax.
  • Mohammad
    MohammadMay 2, 2015
    Android user was here ;p
  • Jeff D.
    Jeff DonaldsonMarch 11, 2018
    The place is filled wall to wall with customers - staff is extremely helpful
  • Mohammad
    MohammadApril 24, 2017
    they will replace your S6 battery for free.
  • Rob H.
    Rob HollandOctober 19, 2010
    Metro Station Ginza 9 ... Exit A9 is your best bet. One block ahead at the top of the stairs.
  • Orc L.
    Orc LönnApril 3, 2013
    Don't bother waiting for the excruciatingly slow elevator to arrive. Use the stairs to the right to get to the 2nd floor.
  • Arima
    ArimaDecember 29, 2013
    Sim free iPhone can not buy here. Only apple store on line can buy.
  • Emilio G.
    Emilio GarciaSeptember 19, 2014
    Crazy iPhone 6 release day!
  • Ninja C.heart icon on user image
    Ninja CyborgNovember 10, 2016
    Very badly laid out Apple store with very poor selection of accessory products compared to US or European Apple stores. Don't bother.
  • Estrellita L.heart icon on user image
    Estrellita LindiasariDecember 21, 2017
    Wifi is so gooooodd!!!!
  • Mitchell P.heart icon on user image
    Mitchell PhamMay 13, 2019
    The foreigner staffs do really support while Asian ones humiliate guests. Anyway very pretty store
  • Jutharat R.
    Jutharat ReungritJanuary 29, 2011
    Staff so nice and fix the problems so fast. Love apple !
  • Joao V.heart icon on user image
    Joao Veloso JrOctober 27, 2015
    Global quality like anywhere else
  • Melissa G.heart icon on user image
    Melissa GoodnightOctober 1, 2019
    Been here 5+ times
    Love this store. It's always a good time. 😍
  • yeen t.heart icon on user image
    yeen tOctober 15, 2015
    "People mountain people sea" when it's Chinese festival ;)
  • seemalheart icon on user image
    seemalJuly 6, 2015
    Oh this is a beautiful store! 1st floor for Apple watches, phones, iPad and laptops...2nd for accessories. If a tourist,you get to shop tax free. Show your passport.
  • Sarah A.heart icon on user image
    Sarah AlSaudAugust 18, 2015
    Apple means happiness
  • Fahri S.heart icon on user image
    Fahri SinanApril 20, 2019
    Great service and prices are way lower than Europe!
  • MK C.heart icon on user image
    MK ChanSeptember 21, 2018
    Been here 5+ times
    There was little long queue but I got it.
  • James J.
    James JacksonDecember 6, 2010
    The WiFi is unsecured and open to all devices for use :)
  • Channa S.
    Channa SroykimMay 16, 2020
    I want to buy iPhone sim free but the store are temporarily close in Japan , I try to call number is 0120449977 but no body talk to me . How can I buy it ? Please help me please
  • アデ ヘンドラ サ.
    Lovely not much people
  • Griffin E.
    Griffin EngMay 15, 2013
    Free wifi here!
  • Nez
    NezMay 20, 2013
    Free wifi even outside the store.
  • MK C.heart icon on user image
    MK ChanSeptember 21, 2018
    Been here 5+ times
    Today is iPhone release day...
  • Charles S.
    Charles SilveyJanuary 16, 2010
    Free Wi-fi as always at Apple Stores. Works nice in front of store as well for a quick Skype call.
  • Yoshie. K.
    Yoshie. KApril 29, 2012
    3F Theater
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