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Apple Montgomery Mall

Electronics Store

Bethesda

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5.9^/10

115

ratings

"iPhone 6 is awesome"(6 Tips)
"Great place to learn about Apple technology"(9 Tips)

35 Tips and reviews

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Ivonne GutierrezDecember 8, 2017
Visited to resolve a problem with my daughters phone. Even with no openings for service assistance that evening, she asked me to wait a few minutes, returned and fixed it herself. Thank you Nancy!
Chris KirkseyNovember 12, 2017
Not all the employees even knew what I was talking about when trying to connect two iMacs which is pretty sad, but the lady that finally was able to help me was awesome
Elisa SOctober 17, 2013
Been here 5+ times
Genius Bar is always backed up. With an appointment, you still have to wait 30mins to an hour before they attend to you
Althea GeronillaJune 13, 2013
If you're planning on paying in cash, just tell the Apple guys that your are. They have hidden money registers but they process the bills in their iPhones. 😉
Scott KleinFebruary 16, 2013
Been here 5+ times
Guys... stop playing World of Warcraft long enough to bathe before going shopping! And if you do somehow manage to find and operate a shower... don't forget to use soap!
(RED)March 14, 2011
The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
Hanh NJune 4, 2011
To the guy who complained that there is no cash register- all Apple stores have been using monile/portable payment swipers for a while now. Just ask an employee to be checked out.
Drew CarmanJune 26, 2011
Been here 25+ times
There is a cash register at the far left side of the bar. The store is very busy, but so are all apple stores. I doubt the employee got mad over your downgrade since they don't make commission.
HadiApril 17, 2013
Been here 10+ times
They always have a great costumer service. Never disappointed me.
Augusto LinanAugust 6, 2014
Nice displays of all Apple products.
Shailesh GosaliaJanuary 20, 2019
Been here 25+ times
Great place to learn about Apple technology
Chris LaffertySeptember 27, 2014
You can add AppleCare to your iPhone up to 60 days after purchasing!
Brian KraftAugust 2, 2013
If your gonna have a melt down make sure it's on camera
CJJune 7, 2013
No matter what store, same excellent service!
Harold BergerSeptember 20, 2014
iPhone 6 is awesome
Kevin FawleyAugust 6, 2011
Been here 10+ times
Anything apple is good w/ me. Call me a fanboy all you want.
Kendy ChibiJuly 14, 2014
Worst Apple store in the history of worst Apple Store. Ordered an Ipad online, got pick-up email, came and sat for 2 hours and couldn't pick it up because order couldn't be found. Don't even bother.
Le ChenMay 3, 2013
Been here 10+ times
There is a deaf employer there. He's a part time worker. But you wouldn't see him often.
4sqMOCOFebruary 4, 2011
This location is the 79th one (opened May 8, 2004) for Apple, but the first one in Montgomery County.
Chris LaffertySeptember 27, 2014
Helpful knowledgeable staff!
Laura BrowningMay 6, 2012
Been here 50+ times
Fabulous customer service!!
ChingJune 20, 2011
Been here 10+ times
Don't let this happen to your iPhone, buy a case!
Jae S.September 25, 2012
Bring a mask. It smells like geeks/nerds sebum. Have a great day.
Jen S.December 11, 2011
If u don't know the definition of geeky/nerdy is come here. This place is full of them.
Giwrgos S.January 2, 2013
Been here 5+ times
System down?? How can your system be down Apple!?!?! Come on now!!!
Andy TruongOctober 15, 2011
Been here 100+ times
Welcome to the apple store
Danny PimientaNovember 8, 2010
Store is too busy. Employee got pissed because I downgraded from a 16gb iPhone to a 8gb one and the system had no official way to compute the refund since Apple seems to only expect upgrades.
Elvis MontenegroDecember 1, 2010
photobooth
Danielle LoveMarch 27, 2012
dont try and use a verizon iphone here . not helpful .
Sara KayAugust 22, 2010
Don't expect to be helped right away...
Dion HNovember 26, 2011
Don't ever weat a jacket in here! It's too hot!!!
Jae S.February 8, 2011
There is no cash register. WTF? And the geeks are not helpful.
Eyoma EyomaMarch 7, 2012
Worst experience ever, assisted by a semi-competent manager with no people skills... Taking business elsewhere
Jason LeeDecember 12, 2011
Been here 10+ times
Smells in there
JulesMay 22, 2011
dirty and smelly! pew!

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