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Apple Regent Street
Electronics Store
Mayfair, London
"Get your iphone and enjoy free wifi :)"(29 Tips)
"Chill on the top floor and enjoy the free wifi"(24 Tips)
"Outstanding service, very personable and understanding 10/10"(28 Tips)
"Service was great and fast, although a bit too crowded."(14 Tips)
354 Tips and reviewsFilter:
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LonW2 estatesAugust 27, 2015Very good customer service specially trouble shooting help. They have me same appointment to solve a battery problem. They also advised me how to maintain the battery for longer hours use per day.
So many people, so many apple products! They have all the speakers and phone and iPad accessories on the second floor. You'll find the easy to spot 'genius's around everywhere ready to help.
Ghofran AlromaihyMarch 31, 2017Favourite Apple Store branch in London. Customer service at its finest. Make sure you visit in mornings if you need a walk-in appointment.Upvoted Jan 28
Jacques HattinghNovember 12, 2017I suspect one of the Regent staff members stole our credit card credentials. We bought an apple watch. The next day our account was cleaned out...2500 pounds stolen...nice apple!
Lucianne LDecember 18, 2014Apple stores =crowded/busy! But this is prolly the most crowded I've ever been. Make sure going in only when you've decided wot to buy otherwise u'll be waste of ur time and be pissed
Martin MarmorsteinOctober 9, 2018Possibly one of the most sophisticatedly designed retail spaces in London. Even if you hate Apple products, you must see it for the interior design.
Mandy PriestSeptember 19, 2014One of the best apple stores in London very friendly staff & very quickly to help free wifi and right around the corner from Oxford Circus tube
Dave O'GJanuary 13, 2014It is always warm in the Apple stores so maybe be prepared for that. Perfect location and friendly staff, even allow dogs in!
Alex TomlinsonNovember 8, 2014I don't think this one is as well known as the Covent street one at the moment so if you're looking to pick up a new device check their stock levels first!
Joe HankoNovember 18, 2012This is one of the most spectacular Apple stores in London. It features a cinema that seats approximately 60 persons and a large glass staircase that divides the store into its respective quadrants.
KyzeMarch 17, 2015One of the best Apple Stores. The staff is really friendly. You can charge your iPhone here while using the Wi-Fi if you need it, which can be pretty useful.
S AMarch 26, 2018The spirit of Apple lives strong. A high energy, enthusiastic place full of all sorts of people of all ages.
This is a paradise for Apple addicted as me. Great space, cool and polite staff!!!
Michel TardyNovember 7, 2013Great spot if you like to wait in line like in front of West end clubs :-P. but seriously they can easily hire more staff to cope with rush hour !
Kristine LivMay 6, 2013Contrary to the rest of the comments left below, I received fantastic service, thanx to Ben D. A store with great proportions, very light with many shiny objects.
One of the best apple stores. Great range of cases and accessories. A place to relax, playing with an iPad, iPhone or iPod. 😊😊😊
Simon BaldwinAugust 12, 2015Thanks to the Apple team who came to my aid when my near 3 year old iPhone 5 died on me ... great service on Regent Street, battery replaced ... and no charge. Fantastic.
Charge your phone or use the free WiFi here. Can be a bit chaotic if you are there to buy something. Getting hold of the staff Cavan be challenging.
Antonio BocalingJanuary 2, 2013Despite the store always being full of customers, the staff that attended to us (Kate) was cool and super helpful. Look for her on your next visit and purchase :)
Bekir KayaJuly 26, 2018Service used to be better in early years but now too busy and serving staff also not as friendly and helpful as they used to be. these days i visit Covent garden store rather than regrets street
Rashid KhanJuly 6, 2013My personal favourite Apple store. This is in the heart Regents St. among all the high end shops for those with plenty of money to spare.
Jezz JamesMay 1, 2011OM actual G! Apple stuff is SO nice and SO extortionately priced! They've triumphed twice in both designing lovely things and getting us idiots to pay an outrageous fortune to own them!
Sarah HannahFebruary 3, 2015Always super friendly & very helpful no matter how busy. Plenty of staff on hand and a great One2One system .
Marc SmithNovember 1, 2016The staff here spends too much time chatting with customers and not enough helping them. I've been here three time in one week and have never been able to get assistance.
Herman Panda HuiMarch 12, 2012Apple store one of the biggest Decice store in ther world. For this such a big company, i suggest Apple store could add a mini Bar(supply drinks for ppl waiting in Genius Bar) it not necssary :)
Viktor MolokostovAugust 28, 2012Many thanks from Ukraine to girl Evi from Greece who works there. She was very helpful and understanding!
The first Apple Store in Europe, and still the best IMHO.
Beautiful stores and helpful staff - always packed though. Had to get staff attention and appointments
Aimi hafizahApril 2, 2012The best apple store i've been too. Staff are very friendly and helpful and the place is HUGE! Good variety of accesories too.- Jack SmithSeptember 3, 2014Remember to turn on wifi on your iPhone, when using the Apple Store app, to interact with the store
Gabriel MacRamJune 13, 2015What to say?! It's Apple... All the sellers are polite, kind and they know about the products...- The first Apple Store in Europe, and still the best IMHO
Tanya VNovember 27, 2016At the moment the most beautiful Apple Store in the world with its new green design.
If you need your apple product to get fixed come in the morning by the opening time, or else you'll stuck in lines.- Bear ChainikomJune 12, 2015So bloody busy, but the staff are always helpful (and plentiful): just make sure you nab one.
One of the best Apple stores in the world. Make sure you check out the Covent Garden one too, it is just down the road!
Martin JordanNovember 12, 2011Use the helpful iOS Apple Store app to make a reservation for the Genius bar while still on your way and get notified when the Apple staff is waiting for you …
Theo KitchingApril 15, 2012The staff are bright, enthusiastic and helpful people here.. Never fail to amaze me with their solutions, no matter easily rectified the problem with my product may be.
Apples flagship UK store has more room than the average UK store. Don't forget the accessories upstairs.
Omar AbdulhadiJanuary 26, 2016Good service and customer experience. The number of staff working there satisfies everyone's needs in peak hours
Luigi Santos-HammarlundJuly 9, 2011Looking for an iPad? Just queue in the back of the store (on the left side). No need to talk to anyone else before. It takes approximately 15 minutes on a weekday.
Tarun DhawanDecember 1, 2011If you can, you must attend one of the Apple workshops here. They are great. I attended the one for iMovie and it was fabulous.
LuciaNovember 6, 2012You have 10 minutes after your appointment time to check in then they cancel it so get here on time! And it's very busy! (I've been waiting 15 minutes to be seen already...)
Raoul FisherNovember 1, 2016The new remodelled store is eye candy, but note that the genius bar and on display merchandise has been decreased.
Nadeen TannousFebruary 9, 2016Great overall experience, spent a while there with a free WiFi service
JoyOctober 14, 2010Despite being a super crowded store the two times I've been here, I found the staff super friendly and easy to deal with. I was in and out in no time.
3,928 Photos
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Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Closed until 10:00 AM (Show more)
- April 19–April 25
- Mon–Fri
- 10:00 AM–9:00 PM
- Sat
- 10:00 AM–8:00 PM
- Sun
- Noon–6:00 PM
+44 20 7153 9000
Features
Credit Cards
Yes (incl. NFC Payments & Visa)
Wi-Fi
Free
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- 7.3
"Ask for a staff member called Will he was just so helpful to our family. Patient, knowledgable and inclusive of all family including 6 year old . Excellent service top marks for this employee."
Daisy Long - 6.7
"Friendly and knowledgable staff. Very small store, though."
Chris Phillips - 8.0
"Friendly staff who really go out of their way to help you. If you can, make an appointment in advance, but this one is still less busy than Regent Street and Covent Garden."
Lauren Keith
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