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Apple South Coast Plaza

Electronics Store, Mobile Phone Store, and Repair Service

South Coast Metro, Costa Mesa

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7.8^/10

306

ratings

Ranked #2 for electronics stores in Costa Mesa
"You'll be happy when you accidentally damage your iPad or iPhone."(8 Tips)
"Make a genius bar appointment it will make your life easier"(3 Tips)
"... Even if you don't have Apple Care, some things are fixed for free if it's a..."(2 Tips)
"Try EasyPay straight from the Apple Store app."(2 Tips)

62 Tips and reviews

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David HallJanuary 10, 2016
Been here 25+ times
If you're buying an accessory that's out on the sales floor, download the Apple Store app and buy your accessory with EasyPay. EasyPay uses Apple Pay! In and out without hassle.
Ryan PalmerDecember 17, 2018
Very long lines if you need any help. If you just want to browse, feel free to just walk in.
Adrienne MarkesApril 10, 2012
If you need help and everyone is busy, go to the item you need help with and on the ipad next to it, select "specialist" and "yes".
Upvoted Feb 3
Jase LaudadioJanuary 24, 2017
So my mid-day visit is due to my weird work hours. But... how are there so many people filling the store on a weekday? And why? I loved watching the seniors intro to iPad class.
Rebecca AlbersDecember 28, 2013
Order online and pick up in the store. Pass the line waiting to get in and First Class treatment. Easy breezy, in and out!
Matthew StammenMarch 15, 2014
Been here 50+ times
Make a reservation, time goes by so much faster!
Joost SchuurJanuary 25, 2012
Been here 25+ times
Try EasyPay straight from the Apple Store app. Self checkout doesn't get easier than this, and it's an interesting feeling to just walk out of the store with something without talking to an employee.
Taeleng MarsMay 28, 2013
Been here 100+ times
Make a Genius Bar appointment and buy the AppleCare plus for your phones and iPad it's the money saver
Agnie 💃August 15, 2013
Some guys love Apple stuff so much they go to Apple store with a suitcase x)))
Michael AntonioDecember 27, 2012
Pre-order in the morning and have your new device ready for in store pickup within an hour! This location has bigger selection than other Apple stores.
Bob WatsonMarch 16, 2013
Been here 25+ times
Don't think about spending $99 for Apple Care +....just do it. You'll be happy when you accidentally damage your iPad or iPhone.
David EsquireDecember 13, 2011
Been here 10+ times
Always ask of they have something if you don't see it on the shelf. They may have it in back. :-)
Heuna ChungMarch 5, 2012
I love this place <3. Very friendly, helpful, and straight up awesome. Ask for Cat!
Talking MonkeyFebruary 8, 2010
Been here 5+ times
Loves me the Apple, but a bit bothered that I have to make an appt with the Genius Bar to try to get a keyboard key spring clip (.005 cent part) that I can install myself. Tip: always make an appt.
Carol CelesteMarch 31, 2013
Love Beth. She knows what customer service is all about! Thanks for a great experience!
Hazel EFebruary 19, 2012
If you have an iphone or ipad get the apple store app and make genius bar appointments through it!
Nancy HadleyJune 5, 2012
Get the find my phone app. You can wipe it remotely if it's stolen!
Sean SwitzerMay 3, 2012
Be super nice to the geniuses and the other peeps and they'll be extra helpful! :))
HalaOctober 28, 2016
Everything sold out 💔
Priya MaparaMarch 24, 2014
According to Apple the Genius Bar staff are like nurses and walking in without an appointment is like urgent care- you have to wait. Apparently the Apple Store is comparable to a hospital. *slow clap*
NancyAugust 11, 2011
I love this Apple Store. They rock!! I rate it a 10+. Excellent service.
Andy ReadAugust 7, 2012
Lauren the expert was very helpful ask for her for expert help.
Ray PizarroNovember 11, 2013
Always been happy with their service. Try let a great shopping experience.
Raj QsarNovember 30, 2013
Own your own business? Ask about Apple Joint Venture! Truly a VIP experience.
Ellia KassoffDecember 2, 2018
They never want to help. If you have a broken screen they force you to pay. Instead, start a support session on your phone with Apple and ask for the support manager. They will take care of it
Kelsey WeisenbergerJune 6, 2010
Been here 5+ times
If something's wrong, take it in. Even if you don't have Apple Care, some things are fixed for free if it's a manufacturers' issue (I.e. Video card on macbook pro)
Claire MeeOctober 20, 2015
Some of the techs are way to pompous!
Lilia DavtyanJanuary 20, 2014
I'm going to make a second trip there. I guess the geniuses are not really genius. Also Some of them looks like havent took a shower for a long time. that 2 guys with green ipod standing in front.
Chris GlassMay 19, 2013
Been here 50+ times
Make an appointment if you need to see a Genius... www.apple.com/southcoastplaza
CharlesAugust 7, 2014
Very helpful, our go to store
Jon ShulerJuly 20, 2011
Check out the new FCP X here before you buy it on the app store! Worth the trip, exciting upgrade.
Chad TovarOctober 25, 2013
Been here 10+ times
I love this store great customer service!!!
L JuarezOctober 19, 2011
Been here 10+ times
I've been here more than twice and they've been very helpful.
Robert JohnsonFebruary 6, 2015
Classes or workshops
JulieOctober 2, 2011
Fantastic customer service!! Turned my repair panic into massive relief! This is why I buy Apple products. :-)
Dana ..February 27, 2020
Amazing staff
Winter ValleyAugust 16, 2010
Once you walk in you'll be blinded by a sea of blue shirt employees, seriously, there are more apple employees in this store than customers. :P
Kyle HuffordNovember 11, 2011
Been here 5+ times
Apple - tilda swaps between open windows in any app.
Priscilla @shescookinNovember 29, 2012
Been here 25+ times
This place is a zoo - walk 100 feet to Nello Cucina for a glass of wine!
Taeleng MarsOctober 3, 2015
Been here 100+ times
Stop Dmming yourselves with excuses and feeling entitled
Danika SmithNovember 23, 2014
I'm an introvert & they're waaaay too attentive.
Eileen DaleyAugust 6, 2011
Been here 100+ times
The booze is hidden under one of the chairs. Good luck
David EsquireSeptember 1, 2011
Been here 10+ times
Ask for Nicole - she's an awesome customer service rep! :-)
Victor MartinezSeptember 26, 2012
Great service and very friendly Apple employes.
Art DGJuly 31, 2010
Not sure why I keep coming back here. I have all the key items already: iPad, iPhone 4, iMac and MBP. Ah. Maybe it's the stanky B.O. that always seems to be the in the air at this store.
Jackie TranOctober 17, 2011
Been here 5+ times
Some of worker are useless and need be retrain on their products.
Israel HernandezFebruary 14, 2013
Hope to get help from Ruben!
Denny TruongFebruary 1, 2013
Been here 100+ times
MAKE A APPOINTMENT! @apple.com/southcoastplaza
macnewsOctober 4, 2011
Apple Store South Coast Plaza, i've been here!
YC LJanuary 22, 2011
I've been here twice and they're not the most helpful bunch!!

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