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Union Station (YBZ)
Rail Station and Metro Station
Financial District, Toronto
"Presto machines x 2 on Via level near elevator to GT track"(9 Tips)
"Still lots of construction... Nothing new .."(6 Tips)
"... clean washrooms, good WiFi, VIA + GO Rail services."(2 Tips)
"Super cool architecture and convention location to downtown."(4 Tips)
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They have a PRESTO self-serve kiosk near the Tim Hortons where you can load your card instantly with debit or credit. All the PRESTO goodness, zero online-loading hassle, zero human interaction!Upvoted 3 days ago
Akinbode OguntuyiFebruary 12, 2016It has the usual "busyness" connected with major terminals, BUT. The layout is excellent and directions are clear, so passengers old or new, can easily make their connections.Upvoted 2 weeks ago
Julie LMay 12, 2018The old part of the station is worth to stop a few minutes to have a look around: the high ceilings are magnificentUpvoted 1 week ago
Henry'sJanuary 21, 2013Toronto's transit hub, there are so many photo opportunities here. Before you leave, make sure to take a look at the upper level, where the architecture is just amazingly photogenic!
Did you know, "GO Transit" stands for "Government of Ontario Transit?" GO is operated by Metrolinx, an agency of the Gov't of Ont.Upvoted Feb 25
Looking for a decent pint of beer while waiting for your train? Now serving Mill St. Beers at UP Express terminal, upstairs at west end. Local craft brew instead of usual big-brand American swill.Upvoted 2 weeks ago
If you need to walk slowly, please move to the side. And if you have a hoody on, take it off. You need your peripheral vision especially during rush hour
Scott JamesApril 12, 2017Service was great! I got here late, and we know I'm very close to blind. They knew my visual impaired and were prepared to help me. Still a scary place for disabled people. But not a bad rating.
It’s a maze. Make sure to arrive early if it’s your first time
It’s 2019, there should be water bottle refilling stations throughout the station. If you have a TD card you can get filtered water in the TD Lounge.
Not too many places to eat at the station when you're waiting for a train. But very easily accessible to a lot of downtown via the underground which is great in the winter.
The Ritz-CarltonSeptember 6, 2011Union Station is the beginning of the "PATH", a 27km underground pathway connecting major buildings in the downtown core. The first path was from Union Station to The Royal York Hotel.- Scottie MilagroJune 25, 2016Super cool architecture and convention location to downtown. Easy and fast train available to Pearson airport as well.
Karl BergerMarch 12, 2018It is starting to look better now that some of the construction is coming to an end.- Brian JengJune 30, 2017In the summer time there are pop-up vendors here. Really nice place to sit outside and get some food.
Alex JegtnesOctober 14, 2017Leave more time for getting to your train; especially if you don't come in from the main entrance. Signage is lacking & not enough departure boards. Confusing layout possibly due to construction work.
You can plug stuff into the outlet in the ceiling by the chairs just to the left of the pretzel place. Great for charging your dying phone ;)
Carl GriffinNovember 28, 2015Impressive building. Check out the flags of all the provinces and territories of Canada.
RiteanDanJune 18, 2013The Staff and Red Caps are very helpful for disabled passengers! Seek them out and don't forget to tip them well for checking your bags prior to departure!
If you have a smartphone (which you must), rather than printing off your ticket, just enter your confirmation code into the machine. Saves time and paper!
Dean SmithJune 14, 2013If it's raining water will fall through the platform onto your head. Keep a hat or brolly handy.- Mark McGuireJanuary 29, 2016Beautiful building, people friendly, clean washrooms, good WiFi, VIA + GO Rail services.
Paula MadeiraMarch 26, 2023Main station in Toronto, where you can catch buses to several other towns around Ontario
Currently under renovations. All I have to say is, when it's done it had better be super fantastic!!!!
Elnaz GhazanfareeDecember 14, 2023Every railway in the whole of GTA ended up here or started from here. There are underground ways to near streets.- They now have a good court. Union Station, the center of it all.
You have to go upstairs & take the #6 Bay bus if you want to go to The Guvernment, but because of construction, you have to walk up Bay St. a bit for the nearest bus stop.
If you are east of Union Station, use the Bay Street stairs at the east end of the platform. Avoids the rush-hour crowd inside Union Station.Similar stairs at west end for York Street too.
JordanJuly 9, 2013If you're heading home on the Lakeshore West line, avoid the Concourse and enter your platform via the Teamway. Always board the higher number platform - there will be less people.
The revitalization project is massive and over the course of a very long time but the fruits of that labour are starting to show.
The cellular data signal is very weak at the Go Train platform level. Go to the ends of the platform for the best data signal or you can try connecting to the VIA Train WiFi if available
Pro-tip: the status screens update first in the main concourse & then the screens visible by the stairs after a 30 second delay or so. Don't be a sucker & hang out on the stairs ;)
Don't be a douche and try and get on before the rest of the passengers on the opposite side. That courtesy is reserved for passengers needing assistance or those with carriages.
Adam NowekAugust 8, 2015The interior is a bit shoddy and rundown, but the exterior of the building is pretty immense.
Shuvani BurtAugust 20, 2015Nice old station with market stalls outside for a bite to eat before your train
Thoroughly confusing. Pray if you’re in a wheelchair or have a baby in a pram
Wonderful old station with some fantastic architecture
Pretty hefty construction going on right now. Make sure you follow the signs closely
Anu JApril 30, 2015If you need to talk to customer service in the evening, give yourself 10-12 minutes lead time...long line.
Presto refill machine is located behind the Tim Hortons kiosk in the GO train waiting area
sit in the 3rd order 4th car from the front of the tran if you take the 5:43 lakeshore west. much less crowded. rarely do I get someone sitting accross from me.
The construction has created huge lineups to get to the royal plaza. Walk above ground.
The Croissant Tree on the lower level, below the Via Rail platforms and Harveys, is a hidden gem in the morning. Great coffee and croissants!
Nate CorderyOctober 9, 2012During rush hour buy your GO tix or reload your PRESTO card upstairs. Not nearly the lineup as there is downstairs. .
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Places inside Union Station
"Surprisingly easy to navigate, even when you're on your own and not sure where you're going."
Michael Holdsworth- 8.9
"Easy and affordable way to get from airport to city, and vice versa! Pretty fast too. Highly recommend. There's even wifi on the train!"
Cara Quigley
"Always congested if you are going through Union Station"
Brian Reavely
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