Apple West 14th Street
Electronics Store and Mobile Phone Store
Chelsea, New York
"highly recommend making a Genius Bar appointment beforehand."(7 Tips)
"Great, spacious location with plenty of staff to help service you."(12 Tips)
"Free WIFI and Restrooms at 3rd floor + apple products.."(5 Tips)
"Good people watching"(2 Tips)
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A few suggestions for you while you wait 2 hrs for your screen replacement: tacos in Chelsea Market, a stroll down the Highline for paletas, and a finisher of high culture at the Whitney.
Upvoted 2 weeks ago
Excellent tech specialists in the Genius Bar. One in particular, Yaw, was very accommodating. My iPhone 5 was giving me problems, and after he inspected it, I was given a new one free of charge!
Harumi USeptember 20, 2014Conveniently located in between Chelsea and Meatpacking district, location wise, this may be the most fun and push Apple store in Manhattan. Traffic is a lot better (less) than the 5th avenue
Kate OfikuruFebruary 1, 2014This place is huge and I definitely felt a little lost. Which is a big deal for a person with a great sense of direction. But Rambo (yes that is his name) is taking good care of me!
Ali F.May 21, 2014The Genius Bar is a great place to meet and take advantage of vulnerable people in (technology) crisis, if that's what you're into. Every customer here looks like they could use a stiff drink.
The Honeycrisps are the best when they're in season, but you can't go wrong with a classic Braeburn or Fuji
TingMarch 2, 2016The stairs are always a feature in Apple stores and this one is a beautiful glass spiral. Light and airy. Like the space.
- StephanieFebruary 3, 2018Great, spacious location with plenty of staff to help service you. And with Chelsea Market nearby it's a good area to wait during one's Genius Bar appointment.
It's more efficient to keep all your money here and then ask for permission from Apple when you want to spend it on non-Apple goods and services.
HeidiMarch 3, 2018Good layout, tons of available and helpful employees. They have bathrooms and a water station for the window shopping tourists. Genius Bar is on the 3rd floor, come before 11 for no lines.
Be aware they will make you wait outside for a Genius appointment during COVID until your technician is ready (even when it's 20-something degrees) 🥶
Until the Apple Store on the upper east side opened this was one of my favorites for Genius Bar and one to one appointments. Not as crazy as 5th Ave or Soho stores for shopping too. Helpful geniuses
Shaun WestonJanuary 19, 2016There are so many windows, I'm not sure how the building is still standing, but some magic is at work, and I'm not sure what all these little blue elves are doing.
Along with a little space to lounge and free wifi, there are restrooms and a water fountain on the third floor.
DmitryMarch 23, 2013Very interesting place in New York. Apple products are really a lot! And all this can be used!
shan smithJune 21, 2012The staff is amazing and more helpful than I expected, in a good way of course! I'm certain they're technological saviors! Can you tell I just had a crisis? Ha.
Great place, even with no appt, they helped, had to wait 20 minutes bit it wad worth it
Jordan WhittingtonJanuary 22, 2015Such a convenient location, I am actually there right now. Someone friendly to help you and get you on your way buying a case or MacBook Pro, whatever you want.
Adam CernyJanuary 26, 2015The staff is incredibly friendly and take care of customers. Very inviting atmosphere as well.
IrmaZandl ZandlSlantApril 24, 2015Checked out watches. Very low energy, low consumer interest around the watch displays.
Isabel ZhongApril 16, 2018The service of Genius Bar was great!Angelo is the magician of “forgotten passwords”,thanks to his extraordinary patience
DanielAugust 3, 2011Must admit, you can say what you want about Apple, but they have the best looking stores in the city -this one equals urban/industrial meets minimalist charm
L JSeptember 28, 2012Always go straight to the blue shirt, fastest way to get what you need. Don't worry, everyone is really friendly there.- Wael DavisAugust 22, 2013Know what you need before you come! This will help escalate any shopping time you have. This is a high tourist spot so getting in and out is needed.
- Judy VincentJuly 23, 2022Excellent service; highly recommend making a Genius Bar appointment beforehand.
Bryant BalatbatMay 9, 2017Beautiful store. Elevators just on the left side where you first enter. 3 floors total.
CompassMay 16, 2014Computer accessories, guest lecturers, and product debuts and demos make this a popular hub for tech lovers and those looking to charge their iPhones on the fly.
(RED)March 14, 2011The (APPLE) RED Smart Cover for your iPad is here. Choose the (APPLE) RED Smart Cover and Apple gives a portion of the proceeds to help fight AIDS.
Kobie BowlesJuly 7, 2013If you're going to attend a workshop, choose a time when the store isn't busy, otherwise you may get a headache trying to follow along and hear instructions. Consider the Soho store.
Inventing StylesSeptember 12, 2011Apply stores have invented a simple style to display their innovative products and services. Each store compliment the desires to engage simple elegance as it feeds people's fascination.
BuickNovember 17, 2011Take some time out of your holiday shopping to check out the cutting-edge luxury items available at Wired store in Times Square, happening 11/18 to 12/24 from 12-7 p.m. (Closed Mondays and Tuesdays)
The Corcoran GroupApril 27, 2010You can't leave Chelsea without a stop off at the Apple store at 14th Street and 9th Avenue. A beautiful 3 story loft building with a sexy glass curtain covering it. Read more
Probably the least chaotic Apple store in the city. Stop by here or the UWS location to beat the insane NYC crowds.
The best people apple has to offer! Don't go in w/out a Genius Bar appointment :)
Shawnte' LeighAugust 30, 2011Always come early because after that, you wait time is about 30-55 minutes, good thing you can play with all the latest apple gadgets
Restrooms on the third floor. Turn left immediately off the spiral staircase and head back the corner hallway.
Mike O'SullivanFebruary 15, 2015If you need something iPhone / Genius related, swing by just after opening...they can usually fit you in without an appointment
Jon YantzDecember 4, 2014Great customer service - replaced a case & upgraded to leather for free in less than 5 mins. Awesome experience.
Take advantage of Apple Sessions. You’ll learn something new.
Just wanted to check out the 6 Plus. You know, it's not as big as I thought. If I were in the market for a new iPhone right now, I think I would get the plus.
The Emerging DesignerJuly 27, 2012They are great! I reco a one-toone membership because they will help you with everything!
SpiritMarch 5, 2013I do not care what Samsung users say ... the experience of walking into the Apple Store is too much amazing and enjoyable.
Silas MorriseyOctober 5, 2015👌👀👌👀👌👀👌👀👌👀 good go౦ԁ thats ✔ some good👌👌 right👌👌there👌👌👌 right✔there ✔✔if i do ƽaү so my self 💯 i say so 💯 thats what im talking about right there right there
Madeleine RowanJune 13, 2012We're at the mercy of the Steve Jobs disciples here, so try to pick out a bright and attentive one. There are definitely some duds in the mix. Godspeed.
Lina ArtistaAugust 13, 2022My first visit to the Apple Store.🍎 Completely satisfied with the purchase.☺️
Baramee ChindavongAugust 6, 2014Pretty damn organized at the Genius Bar. Make an appointment before you come in.
John BarnhamDecember 28, 2015A new one for me. Great looking building with the usual stuff. Could be more visually interesting inside
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Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Open until 8:00 PM (Show more)
- April 19–April 25
- Mon–Fri
- 9:00 AM–8:00 PM
- Sat
- 9:00 AM–9:00 PM
- Sun
- 10:00 AM–8:00 PM
(212) 444-3400
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Yes (incl. American Express & NFC Payments)
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Yes
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