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Apple

Apple Union Square

Electronics Store and Mobile Phone Store
Downtown San Francisco-Union Square, San Francisco
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8.5/10
3,587
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Tips and Reviews icon367 Tips and reviews
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  • Megan Allisonheart icon on user image
    Megan AllisonJune 16, 2017
    Been here 5+ times
    Gorgeous store design. A nice place to hang out and read or laptop on a nice day when they have the whole front wall open onto Post St.
  • Tyler
    TylerMarch 13, 2012
    Be sure to make that appointment, this is the best store in the state/one of the top 3 in the US. Honest sales people, most will tell you to order the extra accessories on Amazon and truly help out!
    Upvoted 4 days ago
  • Fabien G.heart icon on user image
    Fabien Gomez RuizAugust 28, 2016
    Amazing design. When the weather is nice, they open the massive door on union square. Also look at the impressive screen at the first floor from Union.
    Upvoted 2 weeks ago
  • Moe S.heart icon on user image
    Moe ShehataSeptember 28, 2016
    This Apple Store is part of Apple's new design for the stores as it has one of the tallest mechanical glass steel doors in the world and a 24 hour open garden area
  • Matt L.heart icon on user image
    Matt LewMay 22, 2016
    Been here 25+ times
    Fun fact: Apple built this store around Ruth Asawa's 1970 San Francisco Fountain. You can see in from the back.
  • Tom C.heart icon on user image
    Tom CoatesJuly 3, 2018
    Been here 25+ times
    There’s a bathroom here upstairs on the left as you face the front of the building. Open to everyone but not super well advertised.
  • Joonas S.
    Joonas SzepeJune 23, 2018
    Super cool Apple Store on Union square. Come and chill at Apple!
  • Bill F.
    Bill FlagstaffSeptember 10, 2018
    Been here 10+ times
    Beautiful Flagship Apple Store. Everyone should see this, Walls of glass. Great Union Square Location! Plus it’s Apple.
  • Ben M.heart icon on user image
    Ben MackeyAugust 12, 2018
    Been here 10+ times
    One of my favourite places to sit and have a meeting is in the small outdoor area behind the store.
  • Nate S.
    Nate SJuly 10, 2016
    New location as of May 2016. This one is on the north side of Union Square (a few blocks from the now-closed former location)
  • t r.
    t rAugust 4, 2013
    Talk to Daniel. He's an older bald guy and he wore crocs when i spoke to him. Nicest employee I've ever met. Super helpful and really nice too, he really cares about customers. Awesome guy.
  • Tantek Ç.
    Tantek ÇelikApril 8, 2014
    Been here 25+ times
    Outlets directly underneath the large wood Genius/Training tables. Plug-in and stay charged while waiting.
  • Arthur C.heart icon on user image
    Arthur CâmaraMarch 17, 2017
    Probably the most beautiful Apple Store in the US. The shopper experience is incredible, as any other Apple store.
  • Bre R.heart icon on user image
    Bre RozApril 13, 2015
    Need a top of the line Mac? The Macs with more memory, faster processors etc, need to be ordered online. You can pick them up in the store if you'd like though!
  • Johns P.heart icon on user image
    Johns PaulJuly 12, 2016
    The store has a very elegant design. The huge glass door are especially amazing.
  • Anita J.heart icon on user image
    Anita JesenaJanuary 30, 2017
    This is an 5🌟 store no doubt. The one warning note is for handicap people needing a ramp. It's unmarked hiding behind potted plants. I was lucky my sis was close enough to save me from a face plant.
  • Robin P.heart icon on user image
    Robin PokornýJune 28, 2018
    Beautifil, huge glass panels. So spaceus inside. On the second floor you can work on your stuff.
  • Carlitos C.
    Carlitos ChávezNovember 11, 2013
    Definitely the best Apple Store in the USA. Super friendly staff and very helpful. Look for Ellen, always glad to help you out!
  • Dwayne K.
    Dwayne KilbourneApril 15, 2013
    Not in a hurry to get your new iPad? Personalize the back via special order! This is great for special birthday and Christmas gifts!
  • Luis G.
    Luis GomezOctober 28, 2011
    Been here 5+ times
    Try checking in early if you can. If they have any openings at an earlier time, they'll bump you up so you can receive help faster and be on your way. 
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.November 2, 2013
    Been here 5+ times
    This is the best of the Apple Store locations in the SF area and they usually are out of stock of main items and accessories often
  • John H.heart icon on user image
    John HronowskiMarch 19, 2012
    Been here 50+ times
    They have some really great free classes to learn about different Apple products that you have and they have some free concerts from time to time
  • Zhannaheart icon on user image
    ZhannaOctober 19, 2017
    New Apple store is bigger and has a nice little terrace on the backyard. You can chill there any day
  • Amanda V.
    Amanda Van WestJanuary 29, 2012
    We just released an iPad version, and it's App of the Week! It's free, so be sure to download on your brand spanking new iPad!
  • Muratheart icon on user image
    MuratMay 21, 2019
    Centrally located, close to touristic attactions. Staff is ultra kind, friendly and super helpful.
  • Kian L.heart icon on user image
    Kian LaviApril 22, 2018
    Laptop accessories are on the second floor, behind the big wall
  • Wilson F.heart icon on user image
    Wilson Favre-DelerueFebruary 17, 2016
    Apple Stores worldwide: usually pleasant refuges from the crowds outside if you don't mind the crowds inside!
  • Pavlo Y.heart icon on user image
    Pavlo YalovolNovember 26, 2016
    They have almost everything you can find on the Apple website. Might be crowded sometimes
  • Chris 🍻 M.heart icon on user image
    Chris 🍻 MakarskyApril 24, 2013
    Been here 25+ times
    surprisingly small/lame for the flagship SF store. the staircase in the middle of the store really breaks up the ground floor setup. whatever
  • Ellen M.heart icon on user image
    Ellen McGrodyJune 1, 2015
    Been here 100+ times
    It's a great store with lots of helpful and friendly staff members! It's a bit small, but that'll be fixed soon.
  • onurco
    onurcoJune 22, 2012
    Been here 5+ times
    Even if you don't have an appointment with the genius bar. Go upstairs and ask for any availability. Chances are high, you will get one within an hour or so.
  • Mark D.heart icon on user image
    Mark DregerMay 21, 2016
    Been here 25+ times
    Such a nice view of the Square from the second floor!
  • Nelly A.
    Nelly AghabekyanOctober 10, 2011
    They cannot recycle your computer right away and give you the giftcard, but they can take your Mac and dispose it, and give you a smaller, but yet quite nice discount on the new one you buy
  • m d.heart icon on user image
    m dMay 31, 2016
    Beautifully designed 2-floor building. Nothing special with other places.
  • Jeffrey-Ryan B.
    Jeffrey-Ryan B.October 28, 2014
    Been here 5+ times
    This is Apple's Flagship store and they surprisingly are always out of most things and to ship to store it takes at least two weeks xx
  • Mark H.heart icon on user image
    Mark HeyertJuly 3, 2015
    Been here 5+ times
    Service, service, service. Also close to John's Grill home if the Maltese Falcon. Have a drink and go shopping.
  • Karenheart icon on user image
    KarenJanuary 19, 2019
    Super open and brightly lit store. Plenty of employees to assist with your questions.
  • Toby H.
    Toby HarrimanMay 14, 2011
    Been here 10+ times
    Very helpful, there staff is huge, always someone to help. When you h e your stuff find an apple person and pay on the spot from their phone! Quick!
  • Arvi t.heart icon on user image
    Arvi the HackerAugust 8, 2014
    Rich choice of cool accessories on the second floor. Wireless speakers and hard drives, digital microphones and extra batteries, cables and cases — all top quality.
  • Paul M.heart icon on user image
    Paul MartinJune 5, 2017
    Been here 25+ times
    Mostly here for free wifi. You might enjoy the photo-walks and presentations or concerts
  • Mazda
    MazdaOctober 26, 2010
    Apple's first logo, designed by Jobs and Wayne, depicts Sir Isaac Newton sitting under an apple tree. Almost immediately, though, this was replaced by Rob Janoff's "rainbow Apple."
  • Ian R.heart icon on user image
    Ian RyanOctober 6, 2016
    Really cool layout, and a nice public seating area out back.
  • Tyler G.heart icon on user image
    Tyler GoughMay 23, 2016
    Beautiful new space. Check out the iPhone case wall. Nifty display/stock layout.
  • Simone
    SimoneAugust 23, 2011
    Fast free WiFi, friendly &helpful staff, a wide range of everything you don't know you need till you touch them. Wonderful!
  • Edwin J.
    Edwin JonathanJuly 24, 2013
    The attention is quite good. I think the store will look better from the outside when the construction of Stockton street is over.
  • George Y.heart icon on user image
    George YiuJuly 5, 2016
    Been here 5+ times
    the two story glass in the front is the largest sliding door you'll ever see
  • Beverly S.
    Beverly SchmidtMarch 24, 2013
    If you buy a screen protector for your iPhone they are happy to put it on for you. Saves so much frustration!
  • Johnheart icon on user image
    JohnJuly 6, 2016
    If you're not interested in the products you could still go there for the beautiful building.
  • Manuel D.heart icon on user image
    Manuel DiazFebruary 5, 2014
    Just come in and feel the cool. This is not a store this is the church for creativity. Enjoy !
  • Sarah T.heart icon on user image
    Sarah TaylorJanuary 8, 2016
    Super helpful staff - less intrusive than other Apple stores
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