Apple Fifth Avenue
Electronics Store and Mobile Phone Store
Midtown East, New York
The experts at The Corcoran Group and New York Habitat recommend this place
"Claudia at the genius bar was awesome, so helpful!"(36 Tips)
"The big glass cube is a must see place in NYC!!!"(21 Tips)
"Home of Apple, best service here & 24 hours"(43 Tips)
"Free wifi, fast service and the staff is always helpful"(41 Tips)
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- Signs VisualJuly 22, 2015The staff working here are all so kind, and very helpful. It seems no matter how busy the store is, they always treat their customers with respect --https://www.apple.com/retail/fifthavenue/ Read more
Upvoted Feb 10 
Marc KorsunskyMay 10, 2015If could pull off very late my preference is 2am-5am i drive up and park immediately right in front. The wait to pay/get help/genius-bar/repair's 5min or less, that even rare 9 out 10 walk in&ur turn.
Upvoted 4 days ago
Kalvern PrassJune 23, 2015The architecture is awesome, I just find myself near there just to take a snapshot of the cubed dome! There's free wifi if you're into just hanging out while shopping in there. Always cool gadgets!Upvoted Mar 16
Heidi De BruyckerMay 15, 2018Like it or not but Apple moved to a place behind their iconic box in 5th. It’s crowed and extremely noisy but staff here is helpful, polite 👍🏼 just hope you move back into the box soonUpvoted 1 day ago
The entrance to this store is pretty awesome - you'll walk down a staircase in a glass cube to get inside. Don't come here without making a Genius Bar appointment first - you could be waiting forever
Upvoted Jan 27
Mona ♏️December 21, 2021The best , you will never wait in a line , very professional staff , good service, very quick transferring my media to my new phone that quick in less than 3 minutes, wow ♥️Upvoted Jan 31
Simon KratzerDecember 30, 2016Even Slenderman is checking that store out. It's *the* apple store - a must see.
It's all about the exterior here - the building's simultaneous presence and absence, the play between its ghostly structuralism and the solid masonry of the Plaza Hotel across the street.Upvoted Feb 7
Farrukh ZafarNovember 25, 2012The most iconic Apple Store in the world. If you ever visit Manhattan, NYC, this place is a must. It's not that small. The real store lies underground. The glass room is just the tip of the iceberg.
Stef LombarderoDecember 31, 2013Best time to shop: late at night. The downside is that all sales reps are always SO busy and they're always in a rush to even get you what you asked for.
Christina LouiseJuly 21, 2020Great, spacious store with helpful staff. Arrive early for your genius appointment as queues are happening, with temperature checks.
TengisMarch 26, 2013Best customer service, hands down! Love the Genius Bar service; got my iPhone replaced in less than 10 minutes (my camera lens had fallen off). Just make sure you put in a reservation at apple.com
Becca💚August 26, 2013I've been looking for a tight bumper for my iphone 5 that has black in the middle between another color to compliment my black phone...I've been looking EVERYWHERE...should've known they'd have it! 😊
Apple on Fifth Avenue is right in the heart of the city. Recently refurbished this store is a huge glass cube, take down the elevator and you're in one of the world's largest Apple Stores
Ryan RossAugust 6, 2014A bit of a tourist attraction in its own right. Better prices than our UK stores, and slightly better choice too. Ride the lift back up.
PaddyJanuary 24, 2016Had to wait for them to clear ice and snow from the entrance but once I got in I was well looked after. Ian immediately introduced himself and knew exactly what he was doing and exactly what I wanted.
JakubOctober 10, 2012Most amazing shopping experience ever. The way the whole store is set up even if there are hundreds of people roaming around you can walk in and walk out with your stuff in 10 minutes. So hassle free!
PaulMay 3, 2018Make sure to get an appointment for the Genius Bar, even at way past midnight. They are open 24 HOURS!
Bettina KFebruary 12, 2017One of the bigger Apple stores on 5th avenue next to Central Park for a nice stroll should it get hectic
There is a nice sitting area upstairs to, and outside on the plaza area to look at your new Apple products.
I tend to avoid coming here during peak times but my fitbit bit dust and in less than 15 minutes I exchanged and verified new one works. Exceptional customer service at this super busy store !
Subrat DeoSeptember 20, 2012Open for 24 *7.Most profitable retail chain in da world.Most visited place of new york. flagship store of apple.One day I will definitely visit this store.
geekhanJune 15, 201324hrs for you to not only just shop BUT for you to check on any issues you may have with your Apple products. It's midnight but the earliest slot available for the Genius Bar is 1.15am. Damn
Sam HAugust 7, 2015This place may be busy but its layout and architecture make it a pleasurable shop. Friendly staff too.
If the Genius Bar is booked or they're sold out of something you want, try the Grand Central location- it's a very short train/cab ride/walk away from here.
Timmy ThokOctober 17, 2016Best tip ever.. make sure to always make an appointment before coming in or else you'll be waiting forever
✨Pun Bandhu ✨April 29, 2012The Genius Bar has gotten even more efficient. No hassle at all to get a rez (though be on time or they delete you). Geniuses are helpful as ever. New Genius tables to wait at where they come to you!
Theodore KimSeptember 23, 2014Watch your step on the glass steps, which can get slippery after it rains. ... Worst time to visit is in the middle of the day when the crowds are thickest. Try early in the morning or late at night.
Blue Man City ManDecember 24, 2014The tech specialists can help you out if you need help with your electronic device. And I think I heard something about free wifi.
The best place to come when you want to buy or get your devices fix. The staff are very friendly, knowledgeable and helpful.
Q ♡February 10, 2014It's crazy not to see cash desks around! The sales specialists can read the barcodes and withdraw money from your credit card with their iPhones! Just amazing!
Paul GNovember 19, 2019Loved the cube. Great looking store with great staff. Was served very quickly on a busy Saturday afternoon.
It's always insanely busy here but especially on the weekend. Try and book your Genius Bar appointment early in the morning or later at night to avoid the noisy crowd of tourists.
Apple 🍎 it’s cool 😎 over many years live in NYC, what I never understood, when a new gadget come to the market, hundreds lineup sleep 😴outside 3-4 days to have it first. is that matter? 🤷🏻♂️
YazOctober 23, 2019It’s a 24hr store, so great. However, their sales technique, which is wait until you die is even better. It’s ironic when you have to wait for so long although you are a paying customer.
Michael MoskowitzSeptember 7, 2015Despite the overwhelming torrent of tourists, the staff manages to bang out pretty effective service. Floor checkout without waiting on line is amazing!
Le Pain QuotidienSeptember 20, 2013It's always exciting to visit this Apple mecca! If you feel hungry after your shopping spree, visit us later at Seventh Ave & 58th St for a delicious snack!
If using the Apple Store app to check in for "Genius Bar"/Service/Technical help then let someone know at the Genius Bar that you are here aka "Checking in"
Went to look at iPad 2 - without a doubt the best customer service experience I've ever had - employees clearly love working there, love the product, love the brand and are there to help.
NikitaJuly 1, 2013The best Internet in the area. If you need to charge your phone, just ask a staff to provide you to a place you'd like to seat.
Very busy tourist spot with hurried but Curtis customer service but if you live locally better to visit one of the other stores because things take much longer her because of the language issues etc
Harumi UAugust 25, 2014It is really interesting how each location works slightly differently. I would never come to this location to buy anything but Genius Bar appointment works a bit more smoothly.- The Apple Business Team is wonderful. Especially in the context of this location : emailing/calling ahead has been a major time saver.
- oneblowdrybarDecember 22, 2017The customer service is great but they don’t have the correct info to solve your problems
Jean CweetFebruary 28, 2011The Apple Store flagship is underground, but you can't miss the 32-foot glass cube atop it. Open 24/365, so Mac fans can shop for computers, software and accessories forever. [Racked 38 Member]- Roman TemkinFebruary 12, 2016The staff is very welcoming, friendly and inviting. Never a bad experience here whenever I went in to purchase items.
New York HabitatNovember 30, 2011It's always insanely busy here but the lines usually move quick. Come here just to look around, if you're purchasing something we recommend one of the other locations.
Shannon BAugust 10, 2013I just don't understand why there is always hundreds of people here. Definitely try to go to the other city stores if you are going to need extensive help or don't know what you are looking for.
King ReyesApril 21, 2015If I'm not mistaken it's open 24 hrs so come whenever you feel like it. Also, ride the tube elevator it's awesomeeee!!! 😁- High Quality Tours HQTDecember 18, 2015There is a hidden 24 hour bathroom down the hall in the back left of the store!! #highqualitytours #hqt #toursofnyc #nyc #iloveny #applestorefifthave Read more
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Apple Fifth Avenue
767 5th Ave (btwn E 58th & E 59th St)
New York, NY 10153
United States
New York, NY 10153
United States
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.
Open (Show more)
- April 19–April 25
- Mon–Sun
- 24 Hours
(212) 336-1440
Features
Credit Cards
Yes (incl. NFC Payments & Visa)
Wi-Fi
Free
See More
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"Very nice place for electronics. Very organized and variety I liked it and recommended."
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macfixer - 8.4
"Very beautiful! This location is very attractive and has a great location right on Broadway. The service that I received here was excellent! Thank you!"
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